Lorelai Bentiez Sustaita
El Paso,TX
Summary
Dedicated Bartender experienced in delivering genuine hospitality and exceptional service in bar environments. Contributed to enhanced guest experiences through innovative cocktail creations and effective multitasking in high-pressure situations. Committed to maintaining operational efficiency and high standards of service while quickly mastering new skills.
Overview
2
2
Languages
3
3
years of professional experience
Work History
Bartender
Stoics
El Paso, TX
07.2026 - Current
- Greeted guests and presented Applebee's menu options with friendly service.
- Took food and drink orders and entered requests into POS system.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Managed accurate bar tabs and processed cash and credit card transactions.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Maintained safety and sanitation standards with firm enforcement amongst bar staff.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
Server/Bartender
AppleBees
El Paso, TX
04.2025 - Current
- Greeted guests and presented Applebee's menu options with friendly service.
- Took food and drink orders and entered requests into POS system.
- Checked identification before serving alcohol and followed responsible service rules.
- Processed payments, split checks, and handled cash and card transactions.
- Maintained clean tables, bar areas, and stocked service stations.
- Resolved guest concerns and supported smooth dining room service.
- Effectively multitasked within fast-paced environment.
Cashier/Customer Service
BigLots
El Paso, Texas
11.2024 - 01.2025
- Handled cash, credit, and debit payments at register.
- Processed customer transactions accurately using point-of-sale system.
- Resolved payment issues and corrected register errors.
- Balanced cash drawer at shift start and close.
- Scanned merchandise and verified pricing during checkout.
- Maintained clean, organized checkout area throughout shift.
- Greeted customers and answered basic service questions.
- Assisted Big Lots customers with product locations and store questions
Cashier
Ajs diner
El Paso
10.2023 - 02.2024
- Collected payments and provided accurate change.
- Processed sales transactions to prevent long customer wait times.
- Greeted customers and answered any questions they had about the store's products and services.
- Helped customers find specific products, answered questions, and offered product advice.
- Answered customer questions and provided store information.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Performed other duties as assigned by management.
Education
Penn Foster College
Scottsdale, AZ10-2026
Skills
- POS systems
- Aloha POS
- Sales transactions
- Payment handling
- Cash handling
- Refund processing
- Checkout management
- Drawer management
- Cash drawer management
- Refund handling
- Food safety
- Customer service
- Guest relations
- Conflict resolution
- Team collaboration
- Time management
- Team player attitude
- Visual merchandising
- Inventory control
- Multilingual in [languages]
- Highly reliable
- Refund handling
- POS system operations
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Bartender
Stoics
07.2026 - Current
Server/Bartender
AppleBees
04.2025 - Current
Cashier/Customer Service
BigLots
11.2024 - 01.2025
Cashier
Ajs diner
10.2023 - 02.2024
Penn Foster College