Lorelei Taladiar
Registered Dental Assistant / Biller
Chula Vista,CA
Summary
I am confident that my experience, education, and positive attitude towards work will make me a valuable asset to your company. I am hardworking, competent, and consistently maintain an optimistic outlook, benefiting both my colleagues and the organization. An employee with a positive attitude enhances communication efficiency, fosters better teamwork and collaboration, boosts morale, and remains highly motivated and productive. This increased productivity translates into higher profits, directly contributing to the company's success.
Overview
20
20
years of professional experience
2
2
Languages
Work History
Dental Biller / Dental Scheduler
Liu Family Dental
Chula Vista, CA
08.2022 - Current
- Hours Worked / Week: 30 (Remote)
- Reconciles past due accounts achieving reduction in outstanding invoices.
- Resolves balance problems, improve operations and provides exceptional client support.
- Creates improved filing system to maintain secure client data that adheres to HIPPA guidelines and regulations.
- Skills in managing insurance claims daily with accuracy either electronically or by paper and promptly processes payments from insurance companies.
- Effectively reviews and research claim denials and contacted payers to verify detailed denial reasons, when needed.
- Works closely with providers and other clinical staff to ensure accuracy of billing and maintains the smooth patient flow.
- Performs various collection actions including contacting patients by phone and correcting and resubmitting claims to third -party payers.
- Assists patient and insurance associate with refunds and works with patients that do not understand their bills.
- Monitors weekly, monthly and quarterly reports to confirm payments from clients and insurance companies.
- Responds to customer calls daily and solves their concerns.
- Ability to Multi - Task by responding to calls while helping the In - Patient concerns.
- Cross - Trained Front and Back Staff which saved the company time and money.
- Consistent in reminding patients with pending treatments and recalls thru phone calls, mails and E-mails which helps improve efficiency and effectiveness of the system.
- Ensures that all patient information was up to date and accurate and provides general support to the team regarding patient care, billing and other activities assigned.
- Works in a fast- paced environment with a high level of attention to details and accuracy.
- Verifies patient insurance eligibility and coverage.
- Operates a multi-line telephone system and skilled in answering a telephone in a pleasant and helpful manner which increases our daily schedule.
- Maintains a safe, clean and professional work area and practice strictest confidentiality that adheres to HIPAA guidelines / regulations.
Registered Dental Assistant /Hotel Front Desk Receptionist
Liu Family Dental
Chula Vista, CA
07.2019 - 08.2022
- Hours Worked / Week: 40 (In - Office)
- Assist Dentist in permanent and temporary restorative procedures, applied dental fillings, placed temporary crowns and seated permanent crowns with patients satisfaction of 90%.
- Knowledge in handling Invisalign Patients from relaying information until treatment result and patient's 100 % satisfaction.
- Knowledge in handling In - Office Whitening.
- Cross - Trained Staff helping all Administrative, Clinical and Laboratory Aspects of the Office.
- Certificate in Ultrasonic Scaling
- Creates dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Takes and prepares patient X-rays and images for review by dentist.
- Certificate in Pits and Fissure Sealant.
- Card Holder of BLS for Healthcare provider.
- Current License of Registered Dental Assistant.
- Explains treatment procedures and instructed patients on home care guidelines.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Documents patient dental health information, medical history and vital signs for future reference.
- Maintains dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Educates patients on dental hygiene, pre-surgical instructions and post-surgical care.
Dental Assistant
Dr. Eugenio Salvanera Dental Office
National City, CA
01.2017 - 05.2018
- Hours Worked/ Week: 24 (In - Office)
- Enters patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
- Assists Dentist by passing instruments, suctioning intraoral fluids, adding water and mixing materials for fillings, casts and impressions.
- Assists Dentist in chair-side dental procedures in filling cavities and taking impressions.
- Prepares and sterilizes instruments and materials for use by dentists.
- Prepares patient X-rays and images for review by dentist.
- Monitors patient comfort and safety during dental procedures.
- Prepares and position the patients for procedures, clipping dental napkins and placing patient safety devices.
- Prepares and arrange instruments, medications and required materials for dental procedures.
- Assists Dentist, Hygienist and other personnel by handing appropriate tools and supplies needed for procedures.
- Sanitizes trays, instruments and surfaces for clean dental office setting and patient safety.
Dental Assistant
Topanga Dental
Chatsworth, CA
01.2016 - 08.2016
- Hours Worked / Week: 32 (In - Office)
- Enters patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
- Assists Dentist by passing instruments, suctioning intraoral fluids, adding water and mixing materials for fillings, casts and impressions.
- Assists Dentist in chair-side dental procedures in filling cavities and taking impressions.
- Prepares and sterilizes instruments and materials for use by dentists.
- Prepares patient X-rays and images for review by dentist.
- Monitors patient comfort and safety during dental procedures.
Public Health Dentist
City Government Of Paranaque, Philippines
07.2004 - 10.2015
- Hours Worked / Week: 40 (In - Office)
- Educate patients and families about dental issues and proper oral care to prevent dental decay and disease within a community thru Outreach Programs.
- Performs comprehensive oral exams for patients to diagnose and treat dental conditions.
- Plans, organizes and maintains dental health program of public health agency
- Analyzes dental needs of community to determine changes and trends in patterns of dental disease.
- Instructs community, school and other groups on preventive oral health care services.
- Produces and evaluates dental health educational materials.
- Provides clinical and laboratory dental care and services.
- Instigates methods for evaluating changes in dental health status and needs of community.
Education
Certificate in Medical Billing And Coding -
San Diego State University
San Diego, CA04.2023
Doctor of Dental Medicine -
Centro Escolar University
Manila, Philippines02.2000
Certificate in Pulmonary Therapy -
Emilio Aguinaldo College
Manila, Philippines04.1993
Timeline
Dental Biller / Dental Scheduler
Liu Family Dental
08.2022 - Current
Registered Dental Assistant /Hotel Front Desk Receptionist
Liu Family Dental
07.2019 - 08.2022
Dental Assistant
Dr. Eugenio Salvanera Dental Office
01.2017 - 05.2018
Dental Assistant
Topanga Dental
01.2016 - 08.2016
Public Health Dentist
City Government Of Paranaque, Philippines
07.2004 - 10.2015
Certificate in Medical Billing And Coding -
San Diego State University
Doctor of Dental Medicine -
Centro Escolar University
Certificate in Pulmonary Therapy -
Emilio Aguinaldo College
Skills
- Administrative Support
- Data Entry and Analysis
- Discrepancy Resolution
- Collection and Payment Processing
- Claim Submission
- Customer Service
- Problem-Solving Skills
- Organizational Skills
- HIPAA Compliance
- Medical and Dental Terminology
- Insurance Verification
- Attention to Detail
- Critical Thinking
- Medical and Dental Coding
- Billing and Invoicing
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Reference
- Dr. Quan Liu
Dentist - Liu Family Dental
(619) 656 1865
- Dr. Eugenio Salvanera
Dentist - Dr. Eugenio Salvanera Dental Clinic
(619) 475 2395
- Dr. Maria Saguin
Dentist - Topanga Dental
(818) 576 0600
Certification
- Certificate in Medical Billing and Coding, San Diego State University - since April 2023
- Registered Dental Assistant License - since February 2018
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