An innovative and adaptable professional with over 25 years of diverse experience in business administration, clerical tasks, and clinical settings, I have honed my skills. My expertise lies in establishing and refining office procedures, leading to smoother operations and increased productivity. I have a proven track record of utilizing technology effectively and promoting teamwork to achieve operational success. I am excited to bring my excellent communication, interpersonal, and organizational skills to excel in roles related to accounts receivable and payable. I am known for my reliability, strong work ethic, and ability to adapt quickly to new challenges and environments.
Balanced professional responsibilities while providing full-time care for family members, demonstrating strong time management and resilience.
Managed online administrative tasks, including email correspondence, data entry, and scheduling.
Adapted quickly to AI digital tools and remote collaboration platforms.
Verified customer information for orderly, up-to-date online systems.
Patient Scheduling & Records – Manage appointments, maintain EHR, and ensure accurate documentation.
Medication & Patient Education – Provide medication instructions, educate patients on treatment plans, and assist in follow-up care under the physician’s guidance.
Assisting Physicians & Procedures – Support doctors during exams, prepare and sterilize medical instruments, collect lab specimens, and administer basic treatments as instructed.
Medical Inventory - Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Insurance & Billing Support – Verify insurance, assist with claims processing, and manage patient billing inquiries.
Entered data into system and updated customer contacts with information to keep records current.
Patient Communication – Respond to inquiries via phone, email, or chat, provide pre-visit instructions, and coordinate prescription refills.
Telehealth Assistance – Support virtual consultations, troubleshoot tech issues, and relay messages between patients and providers.
Worked with coworkers to complete tasks
Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
Respond quickly to meet customer needs and resolve problems
Coordinates various accounting-related company functions and ensures that these processes are monitored to meet accounting standards
Handle both accounts payable and receivable
Gained valuable experience in managing company facilities
Skilled in using various software applications and programs including Microsoft Office and Adobe Creative Suite
Prepare correspondence records and reports monthly with precision
Manage accounts payable and receivable, in addition to overseeing banking activities
Monitor the aging report to identify accounts that are past due and attempt to minimize the number of accounts with payments overdue
Proficiently handled multi-line phone systems and implemented successful marketing strategies
Perform tasks such as matching invoices with payments, verifying balances, investigating discrepancies, and ensuring compliance with accounting standards and regulations
Company Overview: Zamboanga del Norte, Philippines
Conducted rigorous procedures to ensure compliance with government regulation
Coordinated with suppliers to maintain positive relationships and ensure availability of supplies
Facilitated business operations to support hospital and school staff effectively
Follow up on payments for outstanding claims
Delivered fast, friendly, and knowledgeable service for routine questions and complaints
Check documentation for appropriate coding, catching errors and making revisions