Loren Carson
Kankakee,IL
Summary
Sales Representative with a proven track record of exceeding customer retention goals through effective relationship building and in-depth product knowledge. Committed to continuous learning and prioritizing safety in all interactions. Demonstrated ability to drive sales growth and enhance customer satisfaction.
Skilled Lube Technician with background in performing regular maintenance on a variety of vehicles. Possess strong knowledge of oil changes, tire rotations, and fluid checks. Display keen attention to detail, ensuring all tasks are conducted with precision and professionalism. Have consistently contributed to improved efficiency and customer satisfaction in previous roles through high-quality workmanship and customer service.
Overview
5
5
years of professional experience
Work History
Sales Consultant
Court Street Ford
Bourbonnais, Illinois
08.2022 - Current
- Assisted customers in selecting vehicles that fit their needs and preferences.
- Collaborated with team members to create effective sales strategies and approaches.
- Managed customer inquiries via phone, email, and in-person communications.
- Maintained knowledge of inventory and current promotions to inform customers effectively.
- Analyzed customer needs and identified solutions to meet their requirements.
- Posed as models for advertising, artistic creation and display of goods.
Lot Attendant
Court Street Ford
Bourbonnais, Illinois
08.2022 - 05.2024
- Organized vehicle display areas for optimal customer accessibility and visibility.
- Conducted regular inspections of vehicles for cleanliness and readiness.
- Managed vehicle keys, ensuring secure access and proper tracking.
- Maintained lot cleanliness by removing debris and ensuring proper waste disposal.
- Maintained cleanliness, neatness and organization of customer areas.
- Supported vehicle delivery processes by preparing vehicles for customer pickup.
- Logged assigned vehicle tags in specified software.
Crew Trainer
McDonald's
Bourbonnais, Illinois
10.2020 - 04.2023
- Trained new crew members on operational procedures and customer service standards.
- Implemented safety protocols to ensure a secure working environment for all employees.
- Instructed new team members on correct procedures for operations.
- Prepared and served meals according to safety and hygiene standards.
- Maintained cleanliness of kitchen and dining areas during service hours.
- Processed customer transactions efficiently at point of sale.
- Handled cash, credit, and debit transactions accurately.
Lube Technician
Court Street Ford
Bourbonnais, Illinois
10.2022 - 03.2023
- Trained new technicians on equipment use and safety protocols.
- Conducted routine maintenance checks for shop equipment functionality.
- Performed oil changes and lubrication services on a variety of vehicles.
- Replaced cabin, fuel, air and oil filters and tested vehicle horn and lights.
- Installed new windshield wiper blades and checked tire pressure.
- Checked for any signs of wear or damage to brakes, suspension systems, steering components, exhaust systems and other parts of the vehicle.
Education
High School Diploma -
Bradley-Bourbonnais Community High School
Bradley06-2023
Automotive Certifications - Automotive Engineering
Kankakee Area Career Center
05-2023
Some College (No Degree) - Criminal Justice
Kankakee Community College
KankakeeSkills
- Customer service
- Sales strategy
- Inventory management
- Data analysis
- Vehicle knowledge
- Customer relationship management
- Team collaboration
- Problem solving
- Attention to detail
- Conflict resolution
- Vehicle sales
- Safety protocol implementation
- Effective communication
Affiliations
In my free time I love to hang out with my friends and family, hit the gym, play basketball, tinker around with my cars, hike, watch whatever sports are on TV, and learn new skills!
Timeline
Lube Technician
Court Street Ford
10.2022 - 03.2023
Sales Consultant
Court Street Ford
08.2022 - Current
Lot Attendant
Court Street Ford
08.2022 - 05.2024
Crew Trainer
McDonald's
10.2020 - 04.2023
High School Diploma -
Bradley-Bourbonnais Community High School
Automotive Certifications - Automotive Engineering
Kankakee Area Career Center
Some College (No Degree) - Criminal Justice
Kankakee Community College
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