Loren Danaoui
Northville,MI
Summary
I’m a Computer Science student at the University of Michigan-Dearborn, deeply committed to my education and maintaining a high GPA. I’m passionate about what I do and love the challenge of applying what I learn to real-world situations. Balancing school and work is something I’ve gotten really good at, and I’m eager to find a campus job where I can contribute and grow.
Overview
2
2
years of professional experience
Work History
Receptionist
Beaumont Urgent Care
2022.06 - 2022.11
- Utilized Epic Software to efficiently schedule and manage appointments.
- Resolved customer issues and complaints promptly, ensuring high levels of satisfaction.
- Maintained a clean and organized reception area; ensured all rooms were properly prepared for use.
- Scheduled appointments for 25-30 clients daily, managing both inbound and outbound communications.
- Managed office correspondence, including responding to emails and utilizing Microsoft Sweep for efficient email management.
- Greeted customers warmly, answered general inquiries, gathered information on the nature of their visit, and directed them to the appropriate office.
Receptionist
Platinum Eye Center
2021.01 - 2022.03
- Managed appointments and patient charts using Eclinicalworks software
- Communicated with clients via email, and telephone, providing information and addressing inquiries.
- Designed promotional flyers using Canva, enhancing marketing efforts.
- Organized and tracked glasses orders ensuring accurate order processing and inventory management.
- Filed and maintained patient charts, ensuring all paperwork was properly documented and accessible.
- Proactively reached out to previous patients to remind them of upcoming eye exams, improving patient retention and care.
Education
Bachelor of Science - Computer Science
University of Michigan - Dearborn
Dearborn, MI05.2027
No Degree - Computer Science
Schoolcraft College
Livonia, MI05.2024
Skills
- Communication
- Time management
- Problem Solving
- Excel
- Microsoft
- Telephone skills
Timeline
Receptionist
Beaumont Urgent Care
2022.06 - 2022.11
Receptionist
Platinum Eye Center
2021.01 - 2022.03
Bachelor of Science - Computer Science
University of Michigan - Dearborn
No Degree - Computer Science
Schoolcraft College
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