Loren Jones
Jacksonville,Florida
Summary
Results-oriented Claims Adjuster bringing hands-on law enforcement experience and exceptional leadership and communication skills. Background includes criminal investigation, insurance fraud and surveillance. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
Work History
FIGA Claims Custard Claims
05.2023 - Current
- Contact Insured to fulfill obligations for companies That have been resolved, contact attorneys, contractors Public adjusters and mitigation companies for follow up to complete missing paperwork and global release to close claim for insured.
Chubb Insurance Sedgwick Claims Service
06.2022 - 09.2022
- Initial contacts with policy holders, working contents, assessing damages, working in Xactimate with field adjuster quality customer service, taking claims from contact to pay.
State Farm Insurance Q&A Claims
01.2023 - 04.2023
- Initial contacts with policy holders for Boat, commercial, Farm And Ranch claims, research and investigations work with Insured on contents, mitigation and reconciliation working file from Beginning to end on 75 percent of files.
Compass Insurance Slide claims Services
09.2022 - 11.2022
- Initial contact, large loss correspond and negotiate with Carriers, adjusters, insureds contractors, public adjusters and attorneys, move claims from contact to pay out.
Progressive Insurance Custard Claims
02.2022 - 05.2022
- Auto, determine liability, investigation and research, total Loss, quality customer service trained on Mitchell software and programs.
Liberty Mutual Insurance Sedgwick Claims service
09.2021 - 12.2021
- Property Fast path
- Initial contact, writing narratives, Investigations Contents and estimates through Xactimate X1 And Symbility, quality customer service that claim may be closed in seven to ten business days.
State Farm Insurance Q A Claims
07.2021 - 09.2021
- Property CAT Initial contact with policyholders, setting appointments, assessing damages, estimate writing, and providing quality customer service throughout the process
Allstate Insurance Pilot Catastrophe
05.2021 - 07.2021
- Auto, Total loss, Estimates in CCC1 & Next Gen Initial contact with insured, setting appointments, accessing damages, and writing estimates.
Owner/Operator Truck Driver
Worldwide Transport
10.2011 - 01.2021
- Managed day-to-day business operations.
- Operated with safety and skill to avoid accidents and delays.
- Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
Education
Joint Heirs Bible College
03.2003
Florida A & M University
06.1979
William M. Raines HI School
06.1977
Skills
Knowledge of PA claims
Knowledge of Commercial claims
Knowledge of auto liability claims
Knowledge of CAT claims
Claims Systems
520/620, 02/15/21, 28, 05/28/21, 05/04/22, 02/28/23, California Fair Claims, 08/05/21, ECS, 08/15/21, guidewire, 09/01/22, CCC1, 05/21/21
Timeline
FIGA Claims Custard Claims
05.2023 - Current
State Farm Insurance Q&A Claims
01.2023 - 04.2023
Compass Insurance Slide claims Services
09.2022 - 11.2022
Chubb Insurance Sedgwick Claims Service
06.2022 - 09.2022
Progressive Insurance Custard Claims
02.2022 - 05.2022
Liberty Mutual Insurance Sedgwick Claims service
09.2021 - 12.2021
State Farm Insurance Q A Claims
07.2021 - 09.2021
Allstate Insurance Pilot Catastrophe
05.2021 - 07.2021
Owner/Operator Truck Driver
Worldwide Transport
10.2011 - 01.2021
Joint Heirs Bible College
Florida A & M University
William M. Raines HI School