Motivated professional with several years of experience offering office support in industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills.
Overview
26
26
years of professional experience
1
1
Certification
4
4
years of post-secondary education
Work History
Executive Administrative Assistant
Pacific Insurance Services
Issaquah, WA
06.1990 - 06.2016
Answered incoming telephone calls from internal and external customers promptly and professionally; transferred calls appropriately; responded to inquiries in a timely manner.
Developed online databases for tracking customer contacts and sales leads.
Organized and maintained executive calendars, scheduled meetings, conferences, travel arrangements, and appointments.
Managed external contacts and kept track of periodic communication needed for priority actions.
Entered customer information and updates in database system to track leads, interactions, relationships and propel sales opportunities.
Made travel arrangements to provide executives seamless and travel policy-approved business trips.
Education
BBA - Business Administration
Denver University
Denver, CO
09.1961 - 06.1965
Skills
Information confidentiality
Telephone Sales and Communications
Travel Coordination
Business Correspondence
Scheduling
Documentation And Reporting
Customer Service
Travel Arrangements
Certification
Maintain ferther education as required by state law to maintain Washington state Life Insurance License
Pass annual license review and exams
Custom
Member Seattle Biking communities biking club.
Participated charitable rides and fund raisers
Member Bellevue Philharmonic
Timeline
Executive Administrative Assistant
Pacific Insurance Services
06.1990 - 06.2016
Maintain ferther education as required by state law to maintain Washington state Life Insurance License
Pass annual license review and exams
BBA - Business Administration
Denver University
09.1961 - 06.1965
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