Loren Vigil
Frankie’s Casanova
San Jose,NM
Summary
Dynamic and results-driven professional with extensive experience in hospitality and caregiving. At Frankie’s Casanova, I excelled in customer service and team collaboration, enhancing guest satisfaction through meticulous attention to detail and effective complaint resolution. Proven ability to manage high-volume dining environments while maintaining cleanliness and operational efficiency.
Work History
Waitress
Housekeeping
- Maintained cleanliness and organization of assigned areas to ensure guest satisfaction.
- Operated cleaning equipment effectively while adhering to safety protocols.
- Collaborated with team members to streamline cleaning processes and improve efficiency.
- Conducted routine inspections to identify maintenance needs and report issues promptly.
- Utilized eco-friendly cleaning products to promote sustainable practices in housekeeping operations.
- Developed strong attention to detail when performing deep cleaning tasks across various facilities.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
- Dusted picture frames and wall hangings with cloth.
- Adhered to professional house cleaning checklist.
- Increased room availability by managing time wisely and completing tasks within designated deadlines.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Verified cleanliness and organization of storage areas and carts.
- Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
- Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
- Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
- Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
- Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.
- Operated electronic backpack vacuums and floor sweepers.
- Enhanced guest satisfaction by maintaining high standards of cleanliness and hygiene in rooms and common areas.
- Improved room readiness efficiency with thorough inspection and timely reporting of maintenance issues.
- Increased guest satisfaction scores, consistently achieving high marks in cleanliness and attention to detail.
- Reduced need for chemical cleaners by implementing green cleaning techniques, promoting healthier living space.
- Achieved significant reduction in lost and found items through diligent room checks and organized logging system.
- Enhanced operational efficiency, contributing ideas during staff meetings that led to adoption of more effective cleaning schedules.
- Boosted team morale and efficiency by organizing more effective cleaning supplies inventory system.
- Delivered personalized room settings for VIP guests, contributing to enhanced guest experiences and positive feedback.
- Fostered positive working relationship with housekeeping and maintenance staff to ensure quick resolution of guest concerns.
- Maintained safety standards by promptly addressing spills and potential hazards in high-traffic areas.
- Ensured welcoming environment for guests by arranging room amenities and decorations according to hotel standards.
- Enhanced property appearance by contributing to outdoor cleaning efforts and garden maintenance.
- Supported culture of continuous improvement by participating in training sessions on new cleaning technologies and methods.
- Streamlined laundry operations, sorting and treating items according to fabric care specifications.
- Contributed to substantial decrease in guest complaints related to room cleanliness by adopting detail-oriented cleaning approach.
- Provided detailed cleaning services for private residences, leading to repeated booking requests from satisfied clients.
- Supported event setups and tear-downs, ensuring spaces were returned to their original state in timely manner.
- Facilitated smoother check-in process by ensuring rooms were cleaned and ready well ahead of guest arrivals.
Caregiver
12 Years 9 Months- Assisted clients with daily living activities, enhancing comfort and well-being.
- Provided companionship and emotional support to promote mental health and social engagement.
- Administered medications and monitored health conditions according to care plans.
- Maintained a safe, clean environment by performing housekeeping duties as needed.
- Collaborated with healthcare professionals to ensure compliance with treatment protocols.
- Documented client progress and changes in behavior for accurate record-keeping.
- Adapted care strategies based on individual client needs and preferences for improved outcomes.
- Supported families by communicating updates on client condition and care requirements.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted patients with self-administered medications.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Provided safe mobility support to help patients move around personal and public spaces.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
- Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Caregiver
12 Years 9 Months- Assisted residents with daily living activities, ensuring comfort and dignity.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Maintained cleanliness and organization of resident rooms to promote a safe environment.
- Collaborated with healthcare team to implement personalized care plans for optimal resident support.
- Documented resident progress and observations accurately in electronic health records system.
- Trained new caregivers on best practices for resident care and safety protocols.
- Facilitated recreational activities, enhancing social interaction among residents and improving morale.
- Ensured compliance with safety regulations, contributing to overall quality of care standards.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted patients with self-administered medications.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Provided safe mobility support to help patients move around personal and public spaces.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
- Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed risk to patient safety.
- Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Assisted in rehabilitation exercises as prescribed by medical professionals, guiding patients towards improved mobility and function.
- Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
- Participated in ongoing professional development opportunities to stay current on best practices in caregiving techniques, enhancing the quality of care provided.
- Developed engaging recreational activities tailored to individual interests and abilities, boosting mental stimulation for patients throughout their day-to-day lives.
- Efficiently organized schedules for multiple clients simultaneously while maintaining high-quality care standards.
- Facilitated smooth transitions between home care settings by coordinating services and communicating effectively with all parties involved.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Monitored clients' overall health and well-being and noted significant changes.
- Assisted with daily living activities, running errands, and household chores.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Provided compassionate and patient-focused care to cultivate well-being.
- Transported clients to and from medical appointments with safety and efficiency.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Completed regular check-ins and progress report for each client.
- Recorded status and duties completed in logbooks for management.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Replaced bandages, dressings, and binders to care for wounds and encourage healing.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Scheduled daily and weekly care hours for client caseload.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
- Maintained entire family's schedule and organized events.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
- Identified needs and coordinated plans for travel and out-of-town functions.
- Liaised with key accounts to deliver targeted administrative household support.
Education
No Degree
Skills
Customer service
Strong multitasking
Greeting guests
Team collaboration
Order taking
Cleanliness
Attention to detail
Cash handling
Decision-making
Safe food handling
Hospitality service expertise
Handling complaints
Menu recommendations
Payment processing
Service prioritization
Food running
Memory retention
Complex Problem-solving
Table setting
Order accuracy
Accurate money handling
Complaint resolution
Active listening
Menu memorization
Time management
Performance improvement
Supply restocking
High volume dining
Table bussing
Tableside service
Dining area maintenance
Relationship management
Upselling techniques
Menu presentation
Allergy awareness
Food presentation
Beverage preparation
Ordering procedures
Sales techniques
Seating arrangements
Order management
Upselling
Point of sale operation
Table setting knowledge
Compliance standards
Guest relations management
Inventory management
Sales expertise
Daily specials memorization
Food station setup
Food and beverage pairings
Order delivery practices
Food production
Front-of-house display creation
Timeline
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