LOREN WILLIAMS

Provide healthcare navigation and care coordination to employees and families with their benefits. identify issues and report them to the proper party and provide followups.

Provided customer service and technical support to professors and students with digital books and homework assignments. submitted tickets to engineering when an issue was detected.

• Supervise patients, provide medication reminders, prepare meals, assist with light cleaning, and transport to/from doctor's appointments.

• Assist inbound customers with establishing payment arrangements on delinquent accounts, submit collection disputes, and process corrections to collection disputes.

• Forecasted sales based on trends.
• Maintained employee records.
• Recruited new employees.
• Performed orientations, interviews, hiring, promotions, and terminations.