Lorena Acosta
Houston,TX
Summary
Manufacturing professional with extensive hands-on experience in machine operation, setup, and maintenance. Known for keen attention to detail and ability to adapt quickly to changing production needs. Highly collaborative and results-focused, consistently ensuring operational efficiency and quality.
Overview
11
11
years of professional experience
Work History
Machine Operator
Nap Queen Sleep
- Current
- Set up, operate, and maintain machinery
- Ensure machines run smoothly and at capacity
- Monitor equipment for proper functioning
- Perform troubleshooting tasks
- Ensure adherence to safety regulations and protocols
- Prepare machines to start a production cycle
- Perform calibration, cleaning, and other activities
- Supply raw material or parts to semi-automated machines
- Check parts with precision, using appropriate measuring tools
Assembler
Integra
Houston, TX
09.2025 - Current
- Assembled components following detailed specifications and quality standards.
- Operated various tools and machinery to complete assembly tasks efficiently.
- Collaborated with team members to ensure timely completion of production goals.
- Inspected finished products for defects, maintaining high quality assurance standards.
Call Center Representative
CIBT Visas
Houston, Tx
01.2018 - 01.2019
- Take customer calls and provide accurate, satisfactory answers to their queries and concerns
- De-escalate situations involving dissatisfied customers, offering patient assistance and support
- Call clients and customers to inform them about visas and passports status
- Guide callers through troubleshooting, navigating the company site or using the products or services
Youth Care Worker
Instituto Colombiano De Bienestar familiar
Cali, Colombia
04.2015 - 01.2018
- Meeting with young people to identify and discuss their problems
- Arranging food, shelter and clothing for young people in need
- Organizing and supervising group activities including sports and recreation
- Providing support and advice in a one-on-one or group setting
Education
Diploma - High School
Instituto Tecnico Nacional de Comercio Simon Rodriguez
Skills
- Customer relations
- Organization
- Filing
- Machine Operator
- Office support
- Documentation management
- Forklift
- Microsoft Word
- Excel
- PowerPoint
Languages
English
Spanish
Timeline
Assembler
Integra
09.2025 - Current
Call Center Representative
CIBT Visas
01.2018 - 01.2019
Youth Care Worker
Instituto Colombiano De Bienestar familiar
04.2015 - 01.2018
Machine Operator
Nap Queen Sleep
- Current
Diploma - High School
Instituto Tecnico Nacional de Comercio Simon Rodriguez