Summary
Work History
Education
Skills
Timeline
Generic

Lorena Cerna

College Point,NY

Summary

Customer-focused professional with a background in customer service roles. Known for providing top-notch client support while maintaining high levels of customer satisfaction and loyalty. Strengths include exceptional communication, problem-solving skills, and ability to handle multiple tasks simultaneously. Proven track record of consistently improving operational processes to enhance the overall customer experience.

Work History

Customer Service Representative

Was was furniture
Corona, New York
06.2023 - 10.2023
  • Developed positive relationships with customers through friendly interactions.
  • Provided exceptional customer service to ensure customer satisfaction.
  • Developed strong relationships with customers by providing personalized assistance and support.

Education

High School Diploma -

Queens Metropolitan High School
Rego Park, NY
06-2024

Skills

  • In-store support

Timeline

Customer Service Representative

Was was furniture
06.2023 - 10.2023

High School Diploma -

Queens Metropolitan High School
Lorena Cerna