Lorena Dimas
Colorado Springs,CO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Lots of experience working with children ranging from newborn to early teens.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Visual Assistant/Floor Associate
Kohls
11.2021 - 12.2023
- Organized store merchandise racks by size, style, and color.
- Created visual displays to highlight new and featured products.
- Created interior displays to promote products in alignment with corporate sales objectives.
- Answered customer questions about sizing, accessories, and merchandise care.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Babysitting
Self Employed
08.2011 - 04.2013
- Communicated positively with children and guardians.
- Played games, worked on puzzles, and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Reassured children when upset providing emotional support and stability.
- Taught children to organize toys, wash hands, and share by leading by example.
- Monitored children's play activities to verify safety.
- Encouraged children to be understanding and patient with others.
Education
Associate of Arts - Elementary Teacher Education
Pikes Peak Community College
Colorado Springs, CO12.2020
Skills
- Attention to Detail
- Activity Planning
- Behavior Monitoring
- Child Supervision
- Reliability
- Managing Routines
- Upholding Discipline Rules
- Conflict Resolution
- Maintaining Safe Environment
- Age-Appropriate Activities
- Time Management
- Childcare
Accomplishments
Achieved Employee of the Month
Certification
Educator Certificate
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Visual Assistant/Floor Associate
Kohls
11.2021 - 12.2023
Babysitting
Self Employed
08.2011 - 04.2013
Associate of Arts - Elementary Teacher Education
Pikes Peak Community College
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