LORENA ENRIQUEZ

•Provided excellent customer service in high-volume dining
• Assisted with food and beverage preparation to ensure timely
• Maintained cleanliness and organization of dining area to enhance guest experience.
• Delivered exceptional customer service, ensuring guest satisfaction with timely order accuracy.
• Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
• Ensured customer satisfaction with detailed attention to special dietary needs and preferences.
• Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
• Collaborated with kitchen staff to optimize food preparation and delivery times.
• Managed multiple tables efficiently, prioritizing tasks during peak
• Educated guests on menu offerings, including daily specials and wine pairings.
• Used slow periods to restock supplies, ice, trays, and delivery bags.
• Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
• Processed orders and sent to kitchen employees for preparation.
• Inspected dishes and utensils for cleanliness.
• Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
• Checked guests' identification before serving alcoholic beverages.

• Collaborated with kitchen staff to facilitate efficient order processing.
• Adapted quickly to changing menu items and special requests from customers.
• Handled cash transactions accurately, ensuring proper end-of-shift reconciliation.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.

•Processed customer transactions efficiently using point-of-sale systems.
• Maintained accurate cash register balances through diligent record keeping.
• Assisted customers with product inquiries and provided exceptional service.
• Collaborated with team members to ensure smooth store operations during peak hours.
• Trained new cashiers on procedures and best practices for effective service delivery
• Welcomed customers and helped determine their needs.
• Stocked, tagged and displayed merchandise as required.
• Counted money in drawers at beginning and end of each shift.
• Coordinated with stock team to ensure product availability at checkout area, optimizing customer's shopping experience.