Lorena Espinoza

• Oversaw daily operations and ensured alignment with company goals.
• Coordinated team activities and fostered a collaborative work environment.
• Developed strategic plans to enhance operational efficiency across departments.

• Provided customer support for inquiries regarding telecommunications services and products.
• Troubleshot technical issues related to internet and phone services for customers.
• Guided clients through software installations and device configurations effectively.

• Processed cash transactions accurately and efficiently for customer purchases.
• Managed cash drawer, ensuring balanced funds at the end of each shift.
• Assisted in training new associates on cash handling procedures and policies.
• Processed store deposit

• Assisted customers with account inquiries and transactions efficiently.
• Processed loan applications and gathered necessary documentation promptly.
• Educated clients on banking products and services available to them.

Help customer open checking and Savings accounts