Lorena Gagliardo
Sales
Winter Garden,FL
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Organized office professional with experience with various administrative tasks such as preparing agendas, scheduling meetings and providing customer assistance. Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.
Overview
9
9
years of professional experience
1
1
Language
Work History
Real Estate Assistant
Investors One Realty
Winter Garden, FL
02.2021 - 09.2023
- Coordinated appointments to show marketed properties.
- Developed and deployed marketing collateral to promote properties and drive sales.
- Maintained efficient office operations by handling errands and administrative functions.
- Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use.
- Assisted clients in home staging and overall preparation for real estate sales.process
Sales Representative
Westgate Resorts Orlando
Orlando, FL
05.2017 - 04.2020
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and delivered engaging sales presentations to convey product benefits.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Trained and mentored new sales representatives.
- Listened to customer needs and desires to identify and recommend optimal products.
Sales Representative
Calypso Cay Resort
Orlando, FL
01.2015 - 04.2017
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and delivered engaging sales presentations to convey product benefits.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Trained and mentored new sales representatives.
Education
High School Diploma -
Sagrado Corazon Sophianum
Lima -Peru 12.2002 - 12.2002
No Degree - Cosmetology Education (Advanced Specialist)
Cortiva Institute
Maitland, FL 05.2001 -
Skills
Workflow planning
Scheduling
Report Development
Customer relations and communications
Documentation and control
Multi-line phone proficiency
Report analysis
Customer and client relations
Scheduling and calendar management
Office administration
Accomplishments
- Resolved product issue through consumer testing.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Judge a man by his questions rather than his answers.
Voltaire
Timeline
Real Estate Assistant
Investors One Realty
02.2021 - 09.2023
Sales Representative
Westgate Resorts Orlando
05.2017 - 04.2020
Sales Representative
Calypso Cay Resort
01.2015 - 04.2017
High School Diploma -
Sagrado Corazon Sophianum
12.2002 - 12.2002
No Degree - Cosmetology Education (Advanced Specialist)
Cortiva Institute
05.2001 -