Lorena Guerrero
Syracuse,NY
Summary
I am a dedicated ad compassionate professional with extensive experience supporting youth facing behavioral, emotional, and mental health challenge. Known for building strong, trusting relationships through patience, empathy, and genuine care for others. I am driven by passion for making a positive impact, I create supportive and inclusive environments where young people feel valued, heard, and empowered to grow. My strong work ethic, critical thinking skills, and ability to remain calm under pressure allow me to effectively navigate complex situations and develop meaningful strategies that promote well-being and success. I am committed to helping individuals overcome challenges and reach their full potential, I bring both professionalism and heart to every interaction.
Overview
4
4
years of professional experience
Work History
School Counselor
Syracuse City School District
Syracuse, NY
08.2024 - Current
- Facilitated individual and group counseling sessions to support student emotional well-being.
- Collaborated with teachers and parents to address academic and behavioral challenges.
- Developed and implemented personalized education plans for students with special needs.
- Coordinated referrals to external mental health resources when necessary for additional support.
- Developed a safe and supportive school environment by promoting positive behavior and addressing issues such as bullying and harassment.
- Provided crisis intervention in response to emergencies, employing existing trust, and rapport to deescalate situations.
- Maintained positive relationships with students, faculty, alumni, and administration.
- Empowered students through counseling and skill-building exercises.
Direct Support Professional
Elmcrest Children's Center
Syracuse, NY
12.2022 - Current
- Trained new staff on best practices in child support and safety protocols.
- Monitored behavioral patterns to implement effective intervention strategies.
- Facilitated communication between families, caregivers, and external service providers to ensure comprehensive care.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
- Assessed clients'' needs on an ongoing basis, making adjustments to support plans as necessary to ensure optimal outcomes.
Education
Associate of Science - Psychology
Le Moyne College
Syracuse, NY12-2023
Bachelor of Science - Psychology
Le Moyne College
Syracuse, NY12-2023
Skills
- Individual counseling
- Mediation and crisis intervention
- Crisis intervention
- Solutions-focused
- Conflict mediation
- Individual and family support
- Crisis intervention strategies
- Empathy development
- Compassionate
- Listening actively
- Coping strategies
Languages
Spanish
Native or Bilingual
Timeline
School Counselor
Syracuse City School District
08.2024 - Current
Direct Support Professional
Elmcrest Children's Center
12.2022 - Current
Associate of Science - Psychology
Le Moyne College
Bachelor of Science - Psychology
Le Moyne College