Lorena Harris
Montgomery
Summary
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Lead /Customer Support Team Lead
Taco Bell
Montgomery
09.2024 - Current
- Supervised team members during shifts, ensuring smooth operations and service quality.
- Managed inventory levels, restocking supplies as needed for efficient service.
- Trained new employees on procedures, safety protocols, and customer service standards.
Transportation Assistant /Delivery Driver
Self-employeed
Montgomery
06.2023 - Current
- Safely transported individuals while following strict schedules
- Maintained awareness of surroundings to ensure safety
- Communicated effectively with team members and customers
- Demonstrated reliability and professionalism
Education
Certification Of Completion - Pharmacy Technician
JES Health Services
03.2026 - 04.2026
Jefferson Davis High School
Montgomery, ALSkills
- Patient transport and mobility assistance
- Hospital safety and infection control awareness
- Communication with patients and healthcare staff
- Teamwork in fast-paced environments
- Time management and reliability
Attention to detail
- Patient privacy and confidentiality (HIPAA awareness)
Certification
- Pharmacy Technician
Timeline
Certification Of Completion - Pharmacy Technician
JES Health Services
03.2026 - 04.2026
Shift Lead /Customer Support Team Lead
Taco Bell
09.2024 - Current
Transportation Assistant /Delivery Driver
Self-employeed
06.2023 - Current
Jefferson Davis High School