Lorena Landeros
San Luis,AZ
Summary
Demonstrates strong communication and teamwork skills, with the ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Organized and dependable candidate able to manage multiple priorities with a positive attitude. Excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Processing Coordinator - Acting Supervisor
SOSi Services LLC
09.2023 - 03.2025
- Organize workflow for Processing Coordinators.
- Provide constructive feedback and coaching.
- Provide information to upper management.
- Maintain timekeeping and personal records.
- Receive complaints and resolve problems.
- Receive data already gathered by a federal immigration officer for intake of detainees.
- Draft and maintain administrative paperwork and reports related to property, transportation, and deportation documentation.
- Enter data in customer portal.
Direct Support Provider
New Hope Of Arizona
09.2020 - 03.2024
- Provided behavior coaching, mentoring, and respite services.
- Safeguarded the dignity and privacy of clients by adhering to confidentiality protocols and treating them with respect at all times.
- Continuously sought out professional development opportunities such Relias Training to enhance knowledge and skillset, resulting in improved direct support services for clients consistently provided.
- Communicated effectively with families, keeping them informed about their loved one''s progress and addressing any concerns or questions.
- Promoting independence in daily activities, such as work, learning, and leisure.
- Maintained detailed documentation on client progress among families and team members and ensuring continuity of care.
- Supported client participation in recreational activities, fostering a sense of purpose and enjoyment.
Education
Associate of Arts - Social Work: US-Mexico Border Emphasis
Arizona Western College
Yuma, AZ12-2019
Skills
- Document management
- Problem-solving
- Effective communication
- Teamwork and collaboration
- Professionalism
- Continuous improvement
- Scheduling and calendar management
- Motivational leadership
- Listening Skills
- Microsoft Office
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Processing Coordinator - Acting Supervisor
SOSi Services LLC
09.2023 - 03.2025
Direct Support Provider
New Hope Of Arizona
09.2020 - 03.2024
Associate of Arts - Social Work: US-Mexico Border Emphasis
Arizona Western College
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