Patricia Fuentes
Brownsville,TX
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Processing Coordinator
Ranger-Land Systems
Brownsville , TX
04.2023 - Current
- Assisting CBP with the daily processing of Non-Citizens by reviewing personal identification and imputing of information into computer systems applications such as USEC.
- Performing morning tasks, such as assisting with the intake flow, escorting, and directing traffic to proper areas to unload luggage and personal belongings.
- Assisting with sitting family groups and collecting personal identifications to make copies of and turn into CBP Leads.
- Performing biometrics checks on Non-Citizens by ensuring that names, birth dates, country of citizenship and origin are correct.
- Identify any errors with Non-Citizens Addresses, phone numbers and travel document information. Any errors identified are to be corrected.
- Assist CBP with the completion of Asylum forms such as 2500, Detainee, I-213, 936, Discretionary forms and ensure that all information being entered is correct.
- Assist CBP with feeding Non-citizen families, single males and single females.
- Other daily tasks include uploading, scanning, making copies, preparing and sealing DNA envelopes to be mailed out for process, preparing new DNA envelopes for the following shift.
Court Security Officer
Ahtna Security and Training Services
Brownsville , TX
10.2019 - 06.2022
- Responsible for the supervision and crowd control of Non-Citizens applying for Asylum.
- Responsibilities as Court Clerk included running a Court hearing with Immigration Judge and scan sending documentation needed for Immigration Judges review.
- Keeping order of the court room at all times.
- Being able to translate and communicate with the Non-Citizens on what directions were being given to them by the Immigration Judge hearing their case.
- Assisting with the filling out of E-33 change of address forms.
- Receiving, printing and issuing of important documents being transmitted by the Immigration Judge to the Non-Citizens.
- Being able to log on via Zoom, CCTV daily to ensure the Hearing could be conducted.
- Remained alert and attentive at all times while performing Court Security Officer duties.
- Verified identity and credentials of visitors entering the courthouse.
- Displayed a professional demeanor while interacting with members of the public.
- Conducted daily inspections of the courthouse to detect any safety or security issues.
- Maintained order during courtroom proceedings and ensured no disturbances occurred.
Asset Protection Manager
Walmart
Brownsville , TX
10.1996 - 05.2018
- Monitored security systems such as CCTV cameras, alarm systems, access control systems and other safety equipment.
- Conducted investigations of shoplifting incidents and employee theft cases.
- Participated in external law enforcement initiatives targeting organized retail crime rings.
- Established relationships with local law enforcement agencies for mutual benefit when dealing with criminal activity.
- Conducted audits of store inventory to detect any discrepancies in stock levels.
- Responded promptly and appropriately to customer complaints concerning issues related to asset protection.
- Trained personnel on proper asset protection procedures and techniques.
- Implemented customer and associate safety protocol to promote asset security.
- Planned, organized and scheduled strategy collaboration with other asset protection specialists.
- Conducted thorough investigations of theft-related issues with potential to impact company operations and objectives negatively.
- Monitored loss prevention operations to minimize impact of shrink and identify theft and fraud.
Education
High School Diploma -
James Pace High School
Brownsville, TX06-1993
Skills
- Workflow Coordination
- Production Oversight
- Data Analysis
- Document Management
- Computer Proficiency
- Deadline Management
- Bi- Lingual in SPANISH/ ENGLISH
- Management skills
- Proficient in the hiring/firing process
- Self- driven and consistently strive for excellence
- Leadership and Change Management
- Decision-Making
- Written Communication
- Time management abilities
- Adapt easily to changing circumstances and challenges
Languages
English
Professional
Spanish
Professional
Certification
- Currently have a Government clearance with CBP an expiration date of April 29, 2029
Timeline
Processing Coordinator
Ranger-Land Systems
04.2023 - Current
Court Security Officer
Ahtna Security and Training Services
10.2019 - 06.2022
Asset Protection Manager
Walmart
10.1996 - 05.2018
High School Diploma -
James Pace High School
- Currently have a Government clearance with CBP an expiration date of April 29, 2029
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