Lorena Lopez

Customer Service

Review daily schedule and confirmed appoitments

Check in patient, check out patient,depart patient on the system

Set up patients in system by confirming eligibility and verify insurance benefits.

Verify insurance coverage and obtained authorization

Schedule appointments

Processed cancellations, changes or special request promptly

Close and open schedules

Answer phone calls, send email,transfer calls,

Take payments, print receipts,

Programs Cerner,Self pay disc program,Bcdp ,Family planning ,Medical presumptive

Out reach,Sanitized clinic, Medical records,Faxes

• Processed cancellations, changes or special requests promptly.
• Registation Clerk
• Front Desk Duties
• Answer Phones
• Filling