Lorena Maldonado Lira
Wilmington,NC
Summary
Competent and confident when accomplishing work tasks. Friendly and engaging personality. Quick learner that is open minded and a multi tasker. Very observing and quick to react to future situations.
Experienced with delivering superior customer service and ensuring guest satisfaction. Utilizes strong interpersonal skills to communicate effectively with team members and guests. Knowledge of managing multiple tasks simultaneously to maintain smooth and efficient operations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Restaurant Waitress
Bobo Mongolian Grill
11.2022 - Current
- Provide excellent customer service and fulfill needs of customers
- Multi task; bring orders in a timely manner all while paying attention to detail in needs.
Restaurant Server/Cook
El Arriero Taqueria
08.2020 - 11.2022
- In charge of training new employees in both the cashier and the cook area
- Go above and beyond in customer service and food preparations.
- Problem solved in under pressure situations and be able to lead.
Education
High School Diploma -
Wilmington Early College High School
Wilmington, NC05.2023
No Degree - Court Spanish Interpreter
University of North Carolina At Wilmington
Wilmington, North Carolina, NC02-2026
Skills
- Adaptability
- Time Management
- Communication skills
- Active Listening
- Spanish Interpreter and speaker
- Flexibility
- Poised under pressure
- Observing
- Openness to learning
- Inferring
Accomplishments
City Of Wilmington - December 8, 2023
-Interpret for Spanish speakers in a recruiting fair.
-Support the small business center and the City of Wilmington Contractor Information
Faith Action ID - October 2023 and January 2024
-Fill in documents and help Spanish speakers provide information for an ID.
Certification
1 year Experience in Spanish Community Interpreter (2023)
Languages
Spanish
Native or Bilingual
Timeline
Restaurant Waitress
Bobo Mongolian Grill
11.2022 - Current
Restaurant Server/Cook
El Arriero Taqueria
08.2020 - 11.2022
High School Diploma -
Wilmington Early College High School
No Degree - Court Spanish Interpreter
University of North Carolina At Wilmington
Activities and Interests
Travel, Cook, Learn new things, Read