Summary
Overview
Work History
Education
Skills
Volunteer Experience
Certification
Languages
Timeline
Generic

Lorena Munoz Chavez

Gainesville,GA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Amazon Dispatcher

Amazon - Pierce One Logistics Inc.
09.2022
  • Assist On-boarding newly hired drivers and have a working knowledge of the Amazon portal to troubleshoot potential issues
  • Receive & prepare inventory for delivery
  • Receive truck deliveries
  • Use technology to prepare & deliver orders
  • Follow directions for a variety of tasks
  • Deliver each package in a safely manner.

Office Assistant

Courtland Health Care Services
11.2020 - 03.2021
  • Assist with employee scheduling and payroll
  • Handled incoming phone calls & emails
  • Assist with hiring qualified health aides
  • Managed an organized filling system.

Amazon Delivery Associate

Amazon - KPAK
11.2020 - 02.2021
  • Receive & prepare inventory for delivery
  • Receive truck deliveries
  • Use technology to prepare & deliver orders
  • Follow directions for a variety of tasks
  • Deliver each package in a safely manner.

Office Administrative

Santacruz Trim Construction
03.2016 - 08.2020
  • Invoice processing and billing
  • Scheduled and coordinated meetings and employees
  • Maintained an organized filling system & helped keep track via word documents
  • Handled incoming phone calls & responded to emails.

Self Employed

Online seller
05.2017 - 02.2020
  • Executed sales on popular online websites
  • Performed all packaging & shipping duties
  • Kept excellent records of all transactions using Excel
  • Added value through great customer service via email.

Rural Carrier Associate

Unites States Postal Office
08.2017 - 08.2018
  • Deliver mail to Suburban & rural areas/ businesses in a timely manner
  • Regularly lifts & safely delivers parcels up to 50 lbs
  • Maintained mail security at all times while delivering
  • Organized mail & provided general information to customers when needed.

Cafe Associate

Sams Club
06.2016 - 12.2016
  • Provided prompt, efficient, friendly & quality customer service at all times
  • Taking members orders, restocking product & ordering more product
  • Routinely throughly cleaned every machine & products used for food service.

Packaging Helper

Kings Hawaiian
07.2015 - 12.2015
  • Monitored & dislodged jams while following all safety procedures
  • Packed up bakery goods & placed them in trays/boxes
  • Helped in training of new employees
  • Promoted safety in the work area by understanding & complying with safety procedures.

Cashier/ Customer Service

J. Buffalo Wings
08.2012 - 04.2013
  • Cash handling & end of day revenue reconciliation & applicable paperwork
  • Maintained a clean & safe environment for myself, employees & customers
  • Address customer concerns immediately & effectively with help of management when needed.

Education

Completed Medical Assistant Program -

North Georgia Nursing Academy
01.2017

High School Diploma -

Flowery Branch High School
08.2015

International People to People Ambassador Program
09.2012

Skills

  • Bilingual - Spanish & English
  • Customer service
  • Active listener & detail oriented
  • Certified in CPR
  • Time Management
  • Team member management
  • Basic Excel
  • Data Visualization
  • Basic Graphic Design
  • Problem Solving
  • Adapting to new culture & professional environment

Volunteer Experience

  • Caregiver, 02/2013, 12/2016, Assisted family member with daily living activities including personal grooming, Assisted with weekly hospital / Doctor appointments, Helped schedule with daily medications
  • Food Bank Drive
  • Blood Drive

Certification

CPR

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Amazon Dispatcher

Amazon - Pierce One Logistics Inc.
09.2022

Office Assistant

Courtland Health Care Services
11.2020 - 03.2021

Amazon Delivery Associate

Amazon - KPAK
11.2020 - 02.2021

Rural Carrier Associate

Unites States Postal Office
08.2017 - 08.2018

Self Employed

Online seller
05.2017 - 02.2020

Cafe Associate

Sams Club
06.2016 - 12.2016

Office Administrative

Santacruz Trim Construction
03.2016 - 08.2020

Packaging Helper

Kings Hawaiian
07.2015 - 12.2015

Cashier/ Customer Service

J. Buffalo Wings
08.2012 - 04.2013

Completed Medical Assistant Program -

North Georgia Nursing Academy

High School Diploma -

Flowery Branch High School

International People to People Ambassador Program

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Lorena Munoz Chavez