Lorena Antonia Michel Saldana
Lehi
Summary
Bilingual customer-focused professional with experience in customer service, office administration, inventory management, and operations. Recognized for exceptional organization, accuracy, and reliability, with proven success managing client accounts, maintaining records, supporting business operations, and delivering outstanding customer experiences. Skilled in Microsoft Office, data entry, inventory control, and cross-functional collaboration. A proactive team player who thrives in fast-paced environments and is committed to contributing to operational excellence and exceptional service.
Overview
7
7
years of professional experience
Work History
Kitting and Assembly Production Specialist
Nexiuum
American Fork, UT
02.2025 - Current
- Maintained accurate production, inventory, and shipping records using company systems and Microsoft Excel.
- Performed data entry with a high level of accuracy while verifying information and resolving discrepancies.
- Coordinated with multiple departments to support efficient daily operations and workflow.
- Assisted with inventory control, material organization, and stock replenishment.
- Ensured quality standards were met while meeting daily production goals in a fast-paced environment.
- Organized documentation and maintained detailed records to support operational efficiency.
- Demonstrated strong attention to detail, time management, and teamwork while handling multiple priorities.
Private Nanny
Strauss & Sacknovitz Family
New York, NY
11.2023 - 01.2025
- Experience with babies, toddlers & children
- Coordinated daily schedules and appointments.
- Maintained detailed records and activity logs.
- Communicated professionally with parents.
- Managed multiple priorities simultaneously.
- Demonstrated exceptional reliability and confidentiality.
Merchandise Pricing and Labels Department
The Food Emporium
New York, NY
06.2020 - 10.2023
- Delivered exceptional customer service in a fast-paced retail environment.
- Maintained accurate product pricing and inventory records.
- Organized merchandise displays and ensured products were properly labeled.
- Assisted with inventory counts and stock replenishment.
- Worked collaboratively with team members to maintain efficient store operations.
- Supported customers by answering questions and resolving concerns professionally.
Customer Service Cashier
Ridgewood City Pharmacy
New York, NY
10.2019 - 05.2020
- Customer service
- Inventory
- Confidential information
- Attention to detail
- Organization
Education
High School -
Jefferson High School
Manta, Ecuador01-2019
Skills
- Bilingual (English & Spanish)
- Microsoft Office Suite (Word, Excel, Outlook)
- Customer Service Excellence
- Data Entry & Record Management
- Inventory Management Systems
- Slack (Team & Client Communication)
- Multitasking & Time Management
- Strong Communication & Interpersonal Skills
- Adaptability & Flexibility
- Attention to Detail
- Problem-Solving
- Team Collaboration
- Commitment to Quality & Accuracy
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Kitting and Assembly Production Specialist
Nexiuum
02.2025 - Current
Private Nanny
Strauss & Sacknovitz Family
11.2023 - 01.2025
Merchandise Pricing and Labels Department
The Food Emporium
06.2020 - 10.2023
Customer Service Cashier
Ridgewood City Pharmacy
10.2019 - 05.2020
High School -
Jefferson High School