Lorena E. Acosta
Princeton,TX
Summary
Highly motivated and resourceful individual seeking a challenging position where my strong initiative, excellent communication skills, and reliability can contribute to the success and growth of an organization. Eager to leverage my aforementioned abilities to problem solve-effectively and add value to a dynamic team.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front Desk Patient Coordinator
Kid Approved Pediatrics
06.2022 - Current
- Welcomed patients and handled check-in/-out, including verifying patients' insurance and providing them with information on co-pays and deductibles.
- Demonstrated complete discretion when discussing patient information, adhering to strict standards regarding patient confidentiality, informed consent, and disclosure as required by HIPAA, State law, and agency policy.
- Provided support in the billing department, verifying insurance coverage and processing claims accurately and promptly.
- Ensured accuracy in data entry by meticulously reviewing daily intake forms and updating patient profiles accordingly.
- Cultivated a positive team environment and provided full-range support to multiple medical professionals, contributing to the fulfillment of practice objectives and goals.
Patient Care Technician
Princeton Medical Lodge
01.2021 - 06.2022
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained clean and safe environment to promote patient safety and comfort.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
Education
High School Diploma -
Princeton High School
Princeton, TX05.2023
Skills
- Creative Problem-Solving
- Proficient in Microsoft Office
- Time Management
- Appointment Scheduling
- Attention to Detail
- Multitasking ability
- Critical Thinking Skills
- Organizational Skills
- Customer/Client relations
- Clerical Support
- Customer Service
- Team Collaboration
Affiliations
- National Honors Society
Certification
- CPR and CNA
Additional Information
Obtained 5 awards for Best Student of the year and highest grades in science and math classes since 9th grade.
Languages
Spanish
Native or Bilingual
Timeline
Front Desk Patient Coordinator
Kid Approved Pediatrics
06.2022 - Current
Patient Care Technician
Princeton Medical Lodge
01.2021 - 06.2022
High School Diploma -
Princeton High School
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