Lorena E. Gonzalez
Silver Spring,MD
Summary
Dedicated mental health student with a strong passion for helping others and a comprehensive understanding of psychological principles. Eager to contribute to and learn from a professional team in a clinical setting.
Overview
10
10
years of professional experience
Work History
World Languages Teacher
Anne Arundel County Public Schools
08.2023 - Current
- Developed and implemented engaging lesson plans that improved students' language proficiency and cultural understanding
- Utilized technology and multimedia resources to enhance language learning and promote interactive classroom activities
- Collaborated with colleagues to design and implement language immersion programs and cultural exchanges
- Established strong rapport with students, parents, and colleagues, resulting in a positive and supportive learning environment.
Youth Counselor
Ministerio Internacional Evangelico Sinai, MIES
04.2019 - 12.2022
- Counsel 3-5 youth weekly
- Direct youth to external resources to help meet individual needs
- Provide academic information to help them succeed
- Encourage parental involvement during the youth growth process
- Incorporate spirituality for optimal growth
Administrative Assistant and Leasing
Southern Management Corporation
04.2018 - 01.2020
- Processed rental applications and keeping track of incoming residential traffic
- Followed up with guests or future residents
- Answered phone calls
- Provided an exceptional customer service
- Followed up on maintenance requests
- Filled out important documentation
- Provided important documentation for residents such as proof of address, newsletters, etc.
Receptionist/Cashier
Bayside Volkswagen Service Dept
02.2016 - 06.2017
- Welcomed visitors by greeting them in person or on the phone
- Updated appointment calendars and scheduled meetings/appointments
- Hands-on experience in giving information to customers and answering their questions
- Demonstrated ability to multitask between customers on the phone and in-person
- Excellent customer service skills
- Handled money and invoices
Cashier •Head Cashier, •Customer Service Specialist
Little Neck Carwash
08.2014 - 02.2016
- Full knowledge of inventory and computer system codes
- Employee training.
Education
M.A - Mental Health Counseling
Bowie State University
Current
B.S - Psychology
Bowie State University
May 2021
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Fall 2020
A.S - Liberal Arts
Queensborough Community College
December 2015
Skills
- Lesson Planning
- Asssessment
- Tech-integration
- Cultural comprehension
- Strong communication, interaction, and relationship-building
- Enjoy working in a fast-paced environment; highly detail-oriented
- Experienced in Office 365: Proficient in
- Microsoft Word and Excel
- Experienced in YARDI
- Experienced in Rent Café
- Experienced in CANVA
Timeline
World Languages Teacher
Anne Arundel County Public Schools
08.2023 - Current
Youth Counselor
Ministerio Internacional Evangelico Sinai, MIES
04.2019 - 12.2022
Administrative Assistant and Leasing
Southern Management Corporation
04.2018 - 01.2020
Receptionist/Cashier
Bayside Volkswagen Service Dept
02.2016 - 06.2017
Cashier •Head Cashier, •Customer Service Specialist
Little Neck Carwash
08.2014 - 02.2016
M.A - Mental Health Counseling
Bowie State University
B.S - Psychology
Bowie State University
A.S - Liberal Arts
Queensborough Community College