LORENE ERVIN
Violet,LA
Summary
Hardworking professional offers hospitality experience and enthusiasm for helping others. Familiar with organizing seating for individuals or parties to maximize guest satisfaction. Comfortable working in fast-paced environments to handle demanding workload. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Host
ADVANTAGE WORKFORCE SERVICES, LLC
02.2023 - Current
- Greeted guests upon arrival and provided them with menus.
- Took reservations over phone and in person.
- Assisted other departments when needed such as bussing tables or delivering food orders.
- Provided customers with accurate wait times and monitored waiting list.
- Ensured compliance with health and safety regulations within the restaurant.
Banquet Server
Global Staffing Solutions
New Orleans, LA
01.2022 - Current
- Greeted guests upon arrival and provided assistance throughout the event.
- Served beverages and appetizers to guests in an efficient manner.
- Provided prompt, friendly service to all guests during banquets or catered events.
- Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
DECKHAND AND MAINTENANCE WORKER
Transdev Services
New Orleans, LA
02.2018 - 12.2021
- Assisted in mooring operations by tying off lines and setting anchor points.
- Performed safety checks on all equipment and gear prior to use.
- Carried out instructions issued by captain regarding docking procedures.
- Organized tools and supplies needed for onboard repairs or maintenance tasks.
- Ensured that all required safety protocols were followed while underway.
- Participated in drills and exercises to prepare for fire, collision or other emergencies.
Education
Some College (No Degree) - Upholstery
Baton Rouge Community College
Baton Rouge, LASkills
- Adaptable to change
- Promotional knowledge
- Team player mentality
- Effective Time Management
- Foreign language skills
- Up-selling techniques
References
References available upon request.
Timeline
Host
ADVANTAGE WORKFORCE SERVICES, LLC
02.2023 - Current
Banquet Server
Global Staffing Solutions
01.2022 - Current
DECKHAND AND MAINTENANCE WORKER
Transdev Services
02.2018 - 12.2021
Some College (No Degree) - Upholstery
Baton Rouge Community College
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