Lorenzo Adams
Kansas,MO
Summary
Proven professional with extensive experience in ensuring passenger safety and regulatory compliance, notably at Ride KC. Skilled in bus maintenance and passenger assistance, I excel in providing exceptional customer service and maintaining equipment reliability. Demonstrated leadership in supervising maintenance teams and enhancing security measures, showcasing a blend of technical proficiency and interpersonal skills.
Overview
16
16
years of professional experience
Work History
Rideshare Bus Driver
Ride KC
Kansas City, MO
01.2019 - 09.2024
- Ensured safety of passengers by adhering to all applicable traffic laws and regulations.
- Greeted customers in a friendly manner when boarding the bus.
- Assisted elderly or disabled passengers with boarding and disembarking from the bus.
- Provided courteous customer service while answering questions regarding routes and schedules.
- Operated wheelchair lifts as needed to assist passengers with special needs onto the bus safely.
- Reported any incidents that occurred during route travel to management personnel immediately.
Maintenance Supervisor
Northwood Apartments
North Kansas City, MO
06.2015 - 08.2018
- Scheduled and coordinated preventative maintenance activities to ensure equipment reliability.
- Monitored and evaluated the performance of personnel in the maintenance department, providing guidance and coaching when necessary.
- Developed and implemented a comprehensive preventive maintenance program for all production machinery.
- Ensured that safety regulations were followed by employees while performing maintenance tasks.
- Reviewed work orders, allocated resources, assigned tasks, and established priorities for completion of jobs.
- Maintained records of repairs and parts inventory usage to optimize future planning efforts.
- Worked closely with vendors and suppliers to purchase spare parts at competitive prices.
Armed Security Officer
B&E Armed Security Sevices
Kansas City, MO
05.2008 - 04.2015
- Scheduled and coordinated preventative maintenance activities to ensure equipment reliability.
- Monitored and evaluated the performance of personnel in the maintenance department, providing guidance and coaching when necessary.
- Ensured that safety regulations were followed by employees while performing maintenance tasks.
- Reviewed work orders, allocated resources, assigned tasks, and established priorities for completion of jobs.
- Investigated customer complaints about product quality issues due to malfunctioning equipment.
- Patrolled assigned areas to detect suspicious activities and persons.
- Conducted security checks on personnel entering and exiting the premises.
- Monitored surveillance cameras to detect any criminal activity or violations of policy.
Education
High School Diploma -
Southwest High School
Kansas City, MO05-1993
Skills
- Regulatory Compliance
- Passenger Assistance
- Fare collection
- Public Safety
- Passenger Safety
- Map Reading
- Grounds patrols
- Emergency Response
- Incident documentation
Timeline
Rideshare Bus Driver
Ride KC
01.2019 - 09.2024
Maintenance Supervisor
Northwood Apartments
06.2015 - 08.2018
Armed Security Officer
B&E Armed Security Sevices
05.2008 - 04.2015
High School Diploma -
Southwest High School
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