Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Lorenzo Hayden

SpringField Gardens,NY

Summary

Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes.

Overview

3
3
years of professional experience
4
4
years of post-secondary education

Work History

Cashier Customer Service

Bjs Wholesales Club
Valley Stream, NY
07.2019 - 06.2022
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
  • Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
  • Counted money in drawers at beginning and end of each shift.
  • Redeemed coupons to discount purchases.
  • Maintained awareness of surroundings and secured cash to minimize loss potential.
  • Used POS system to enter orders, process payments and issue receipts.
  • Checked personal identifications during alcohol and tobacco sales.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.

Education

Bachelor of Science - Finance

Brooklyn College of The City University of New York
Brooklyn, NY
06.2018 - 05.2022

Skills

    Refund handling

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Interests

Fitness and sports

Self improvement

Timeline

Cashier Customer Service

Bjs Wholesales Club
07.2019 - 06.2022

Bachelor of Science - Finance

Brooklyn College of The City University of New York
06.2018 - 05.2022

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Lorenzo Hayden