Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Lorenzo McDonald

Richmond,TX

Summary

Senior-level professional with 20 years experience in implementing employee relations strategies; adept at training managers to improve employee relations, effectively motivate employees and strengthen relationships at all levels. Articulate, inspiring and hands-on leader with strengths in program and project management, process improvement and data analytics. Forward-thinking, results-driven and focused on facilitating relationships and collaboration between diverse employees and departments in order to accomplish common goals.

Overview

20
20
years of professional experience

Work History

Business Owner and Operator

Quorporate Photo Booths
03.2019 - 07.2023
  • Created organizational structure driven by creativity and technical knowledge in operating an independently owned digital photo booth business providing unique and memorable photos.
  • Monitored staff performance and oversaw end-to-end business processes to maintain proficiency and profitability.
  • Developed and maintained marketing strategies to promote, attract new clients and expand the business.
  • Utilized CRM system to secure bookings, and track POS (Point of Sales) and event information.

Director of Organizing & Community Engagement

The Illinois Federation of Teachers
01.2004 - 08.2017
  • Worked closely with organizational leadership and board of directors to guide operational strategy.
  • Effectively managed 3 direct and thirty indirect reports; working cross-functionally at various demographic and geographical locations within the State of Illinois.
  • Developed qualitative and quantitative data to track and assess employee needs; determining viability and risk.
  • Built project structures that provided leadership, processes, greater communications, and synergy among employees, enhancing member engagement at all organizational levels for the life span of projects.
  • Onboard new hires, transfers, and separations.
  • Devised robust training programs to strengthen investigatory skills, legal understanding, and motivational strategies.
  • Developed performance metrics and dashboard interfaces to keep track of internal benchmarking and progress against goals.
  • Mediated discussions between employer and employee representatives in an attempt to reconcile differences.
  • Participated in labor-management meetings to discuss labor issues.
  • Completed in-depth investigations into issues pertaining to discipline and grievance management and recommended strategies.
  • Reduced grievances and arbitration needs by educating frontline managers on techniques for enhancing interactions between labor and leadership.
  • Interpreted and advised on labor relations policies and previously negotiated agreements.
  • Oversaw investigations into discrimination, sexual harassment, or other workplace claims.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.

Education

Google Project Management Certificate - Project Management

Coursera
Mountain View, CA
05.2023

Some College (No Degree) - Liberal Arts And Sciences

DePaul University
Chicago, IL

Skills

  • Business Acumen
  • Team Collaboration and Leadership
  • Risk Mitigation and Management
  • Self-Driven
  • Marketing Strategy
  • Coaching and Mentoring
  • Talent Allocation
  • Project and Program Management

Accomplishments

  • Orchestrated programs for a 103K member organization, resulting in a 15K increase in new memberships and a remarkable $1M boost in revenue during my tenure.
  • Ranked #1 in the nation in year 2006 receiving Organizer of the Year Award for the most new members.

Timeline

Business Owner and Operator

Quorporate Photo Booths
03.2019 - 07.2023

Director of Organizing & Community Engagement

The Illinois Federation of Teachers
01.2004 - 08.2017

Google Project Management Certificate - Project Management

Coursera

Some College (No Degree) - Liberal Arts And Sciences

DePaul University

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Lorenzo McDonald