Lorenzo Molina
Davenport
Summary
Server with 16+ years of experience in high-volume dining environments, excelling in multitasking, inventory management, and team leadership. Demonstrates a strong commitment to customer satisfaction and quality assurance, consistently enhancing guest loyalty and dining experiences. Skilled in upselling and bartending, contributing to increased revenue and a welcoming atmosphere.
Overview
17
17
years of professional experience
Work History
Server/Bartender
Benihana
Orlando
02.2024 - Current
- Provided exceptional customer service to enhance dining experiences.
- Assisted in menu presentation and food preparation at the grill station.
- Maintained cleanliness and organization of dining and kitchen areas.
- Provided exceptional service to high volume of daily customers.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Took orders from customers accurately and in a timely manner.
SERVER/BARTENDER
Millers Ale House
Davenport
01.2017 - 01.2025
- Serve guests efficiently, boosting satisfaction and loyalty.
- Mix and serve beverages, driving repeat patronage.
- Maintain clean bar, ensuring health compliance.
- Resolve issues promptly, enhancing dining experience.
BARTENDER/BARBACK
The Wheelhouse
Davenport
01.2016 - 01.2017
LINE COOK/QA/SHIFT LEAD
Chillis
Davenport
01.2013 - 01.2017
- Coordinated with kitchen staff to expedite food delivery, reducing wait times and enhancing overall dining experience.
- Implemented upselling techniques that increased average check totals, positively impacting revenue and guest engagement.
- Led kitchen team to enhance efficiency and quality, ensuring high food safety standards.
- Trained staff in food preparation, resulting in improved service speed and consistency.
HOST/BARTENDER
Applebees
Davenport
01.2009 - 01.2010
- Welcomed guests and managed bar area, ensuring efficient service and customer satisfaction.
- Prepared and served beverages, enhancing guest experience and boosting repeat patronage.
BARTENDER
Regal Palms
Davenport
01.2009 - 01.2010
Education
Diploma -
Ridge Community Senior High
Davenport, FLAirframe and powerplant -
Redstone college
Broomfield, CoSkills
- Customer Service
- Bartending
- Food Preparation
- Inventory Management
- Cash Handling
- Team Leadership
- Quality Assurance
- Time Management
- Multitasking
- Upselling
- Conflict Resolution
- Sales Strategies
- Health Compliance
- Event Coordination
- Team Collaboration
- Customer Engagement
Languages
Spanish, Native
Timeline
Server/Bartender
Benihana
02.2024 - Current
SERVER/BARTENDER
Millers Ale House
01.2017 - 01.2025
BARTENDER/BARBACK
The Wheelhouse
01.2016 - 01.2017
LINE COOK/QA/SHIFT LEAD
Chillis
01.2013 - 01.2017
HOST/BARTENDER
Applebees
01.2009 - 01.2010
BARTENDER
Regal Palms
01.2009 - 01.2010
Diploma -
Ridge Community Senior High
Airframe and powerplant -
Redstone college