Lorenzo Otis
San Francisco,US
Summary
Dedicated team player with a passion for contributing to collective success through meticulous attention to detail and exceptional organizational abilities. Eager to expand knowledge, foster innovation, and consistently achieve excellence. Proven track record of problem-solving, enhancing customer satisfaction, and driving operational enhancements. Recognized for inspiring team members to reach their objectives and cultivating dynamic work environments. Extensive expertise in emergency and safety procedures, committed to ensuring thorough ship and boat maintenance with a strong emphasis on safety and precision. Seasoned professional driver with a focus on delivering top-notch towing and roadside assistance services, leveraging a background in vehicle recovery and roadside safety to ensure secure transportation of vehicles. Known for collaborative teamwork and a steadfast commitment to achieving optimal outcomes in diverse situations.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Tow Truck Driver
AT Towing
01.2025 - Current
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Reduced accident rates with careful driving and adherence to safety guidelines during towing procedures.
- Expedited roadside assistance requests through effective communication with dispatchers to ensure prompt arrival at the scene.
- Boosted operational efficiency by conducting regular maintenance checks on all towing equipment, avoiding breakdowns or malfunctions during critical moments.
- Provided reliable transportation for damaged vehicles while minimizing further damage using proper towing techniques.
- Collaborated with local law enforcement agencies to safely clear accident scenes and impounded vehicles.
- Assisted in training new tow truck drivers, sharing best practices for safe operations and efficient service delivery.
- Ensured accurate billing by collecting payment from customers at the time of service completion when necessary.
Tow Truck Driver
Blue Water Towing and Recovery
08.2020 - 09.2025
- Operated with safety and skill to avoid accidents and delays.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Completed preventive maintenance checks and basic repairs to vehicles.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Answered roadside assistance calls for tows and other vehicle support.
- Managed inventory control for onboard equipment, ensuring all necessary tools were readily available for each job assignment.
Merchant Marine
05.2011 - 06.2020
- Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
- Repaired the vessel's external structure to keep it in good working order and reduce downtime.
- Demonstrate and execute safety procedures/drill.
- Worked on barges and ships monitoring loading and unloading of products on and off the vessels.
- Was responsible for performing routine maintenance tasks such as lowering, raising, and cleaning the ship's anchor.
- Went over the mission requirements and found the right equipment to get the job done.
- Operating navigational and other control systems.
- Operating, maintaining, and repairing a variety of equipment.
- Basic Safety Training
- Chemical, Biological & Radiological Defense
- Department of Defense Antiterrorism
- Shipboard Damage Control
- Helicopter Fire Fighting
- Basics of Navel Explosives
- Security Watch Member Advanced
- First Aid/CPR Certified
Education
High School -
Skyline High School
Oakland, CA01.2004
Merchant Marine -
San Francisco, California06.2020
Skills
- First Aid/CPR
- Problem resolution
- Basic safety Training
- Security watch
- Navigational watch
- Regulatory compliance
- Organization
- Chemical, Biological & Radiological Defense
- Department of Defense Antiterrorism
- Shipboard Damage Control
- Helicopter Fire Fighting
- Basics of Navel Explosives
- Security Watch Member Advanced
- First Aid/CPR Certified
- Safe driving practices
- Strong work ethic
- Customer service
- Defensive driving techniques
- Vehicle inspection
- Vehicle maintenance and repair
- Equipment maintenance
- Roadside assistance
Certification
- Basic Safety Training
- Chemical, Biological & Radiological Defense
- Department of Defense Antiterrorism
- Shipboard Damage Control
- Helicopter Fire Fighting
- Basics of Naval Explosives
- Security Watch Member Advanced
- First Aid/CPR Certified
Timeline
Tow Truck Driver
AT Towing
01.2025 - Current
Tow Truck Driver
Blue Water Towing and Recovery
08.2020 - 09.2025
Merchant Marine
05.2011 - 06.2020
Merchant Marine -
High School -
Skyline High School
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