Lorenzo Roberts
Chicago,IL
Summary
Dedicated security professional with a proven track record at Fact Finders Group Inc, skilled in incident reporting and enforcing security protocols. Adept at fostering a safe environment through proactive measures and exceptional customer service. Strong communicator with a security guard license, committed to maintaining safety and addressing concerns effectively.
Overview
6
6
years of professional experience
Work History
Security Officer
Fact Finders Group Inc
11.2021 - 06.2025
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Security
Casey Morans
02.2020 - 10.2021
- Improved facility security by conducting regular patrols around premises.
- Worked closely with security personnel to identify and handle potential security threats, ensuring passenger safety.
- Oversaw building security systems, working closely with security personnel to maintain a safe environment for all occupants.
Floor Technician
John Crane
05.2019 - 06.2021
- Collaborated with team members to complete large-scale projects such as stripping and waxing floors efficiently.
- Demonstrated strong knowledge of various flooring materials and appropriate cleaning methods for each type.
- Maintained a professional appearance while interacting with clients and responding to their concerns or requests regarding floor care services.
- Used [Type] equipment to clean and maintain hardwood, ceramic, and laminate floors.
Education
John Marshall High
Chicago, IL06-2002
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
Timeline
Security Officer
Fact Finders Group Inc
11.2021 - 06.2025
Security
Casey Morans
02.2020 - 10.2021
Floor Technician
John Crane
05.2019 - 06.2021
John Marshall High