Lorenzo Salcido
El Cajon,CA
Summary
Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions.
Overview
9
9
years of professional experience
Work History
Project Manager
California Crafted Marble, Inc.
09.2021 - Current
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Negotiated and managed third-party contracts related to project deliverables.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Achieved project deadlines by coordinating with contractors to manage performance.
Service Writer
Harley Davidson
09.2020 - 09.2021
- Increased repeat business with exceptional customer service skills and follow-up calls to ensure satisfaction.
- Improved customer satisfaction by providing timely and accurate service estimates.
- Presented different repair options to customers to help each person make appropriate choices.
- Logged work orders and change orders into Light speed database to track job status.
Warehouse Manager/Head of Shipping and Receiving
Starco Distributing
01.2015 - 09.2020
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution..
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
Education
High School Diploma -
West Hills High School
Santee, CA06.2001
Skills
- Project Management
- Administrative Support
- Document Management
- Deadline Adherence
- Document Control
- Customer Service
- Schedule Management
- Client Relations
- Advanced problem solving
- Contract Management
Timeline
Project Manager
California Crafted Marble, Inc.
09.2021 - Current
Service Writer
Harley Davidson
09.2020 - 09.2021
Warehouse Manager/Head of Shipping and Receiving
Starco Distributing
01.2015 - 09.2020
High School Diploma -
West Hills High School
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