Lorenzo St. Cyr
Memphis,NC
Summary
Dynamic and results-driven leader with a strong focus on customer service and team motivation, honed at DHL Supply Chain. Proven ability to enhance productivity through effective decision-making and collaboration. Recognized for fostering a positive work environment and implementing strategies that significantly improved team performance and efficiency.
Overview
13
13
years of professional experience
Work History
Floor Team Lead
DHL Supply Chain
11.2024 - Current
- Contributed to a positive store culture by exhibiting leadership qualities such as adaptability, empathy, and resilience while consistently maintaining a professional demeanor.
- Improved team productivity by implementing efficient floor management strategies and delegating tasks effectively.
- Conducted regular team meetings to discuss progress towards goals, address concerns, share updates on policies or promotions, and foster a sense of teamwork among staff members.
Associate Team Lead
Fed Ex Ground
08.2023 - 09.2024
- Monitored team performance through regular evaluations and feedback sessions, leading to continuous improvement in individual and overall productivity.
- Identified areas for process improvement and recommended solutions that led to increased efficiency within the department.
- Evaluated staff performance and provided coaching to address inefficiencies.
Bio Box Team Lead
McKesson Distribution
06.2022 - 08.2023
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
Supervisor
Barrette Distribution
04.2018 - 06.2022
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Picking/Packing Team Lead
McKesson Regional Distribution
08.2012 - 06.2018
Education
Associate Degree in Business - Business Administration And Management
State Tech Community College
Memphis, TN06.1993
Westwood High School
Memphis05.1989
Skills
- Customer service focus
- Team motivation
- Decision-making capacity
- Strong leadership
- Teamwork
- Teamwork and collaboration
- Time management
Timeline
Floor Team Lead
DHL Supply Chain
11.2024 - Current
Associate Team Lead
Fed Ex Ground
08.2023 - 09.2024
Bio Box Team Lead
McKesson Distribution
06.2022 - 08.2023
Supervisor
Barrette Distribution
04.2018 - 06.2022
Picking/Packing Team Lead
McKesson Regional Distribution
08.2012 - 06.2018
Associate Degree in Business - Business Administration And Management
State Tech Community College
Westwood High School
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