Lorenzo St. Cyr
Memphis,NC
Summary
Dynamic and results-driven leader with a strong focus on customer service and team motivation, honed at DHL Supply Chain. Proven ability to enhance productivity through effective decision-making and collaboration. Recognized for fostering a positive work environment and implementing strategies that significantly improved team performance and efficiency.
Overview
13
13
years of professional experience
Work History
Floor Team Lead
DHL Supply Chain
Memphis, TN
11.2024 - Current
- Contributed to a positive store culture by exhibiting leadership qualities such as adaptability, empathy, and resilience while consistently maintaining a professional demeanor.
- Improved team productivity by implementing efficient floor management strategies and delegating tasks effectively.
- Conducted regular team meetings to discuss progress towards goals, address concerns, share updates on policies or promotions, and foster a sense of teamwork among staff members.
Associate Team Lead
Fed Ex Ground
Memphis, TN
08.2023 - 09.2024
- Monitored team performance through regular evaluations and feedback sessions, leading to continuous improvement in individual and overall productivity.
- Identified areas for process improvement and recommended solutions that led to increased efficiency within the department.
- Evaluated staff performance and provided coaching to address inefficiencies.
Bio Box Team Lead
McKesson Distribution
Memphis, TN
06.2022 - 08.2023
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
Supervisor
Barrette Distribution
Memphis, TN
04.2018 - 06.2022
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Picking/Packing Team Lead
McKesson Regional Distribution
Memphis, TN
08.2012 - 06.2018
Education
Associate Degree in Business - Business Administration And Management
State Tech Community College
Memphis, TN06.1993
Westwood High School
Memphis05.1989
Skills
- Customer service focus
- Team motivation
- Decision-making capacity
- Strong leadership
- Teamwork
- Teamwork and collaboration
- Time management
Timeline
Floor Team Lead
DHL Supply Chain
11.2024 - Current
Associate Team Lead
Fed Ex Ground
08.2023 - 09.2024
Bio Box Team Lead
McKesson Distribution
06.2022 - 08.2023
Supervisor
Barrette Distribution
04.2018 - 06.2022
Picking/Packing Team Lead
McKesson Regional Distribution
08.2012 - 06.2018
Associate Degree in Business - Business Administration And Management
State Tech Community College
Westwood High School