Summary
Overview
Work History
Education
Skills
Timeline
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Loreta OBrien

Muscatine,IA

Summary

Devoted Merchandiser knowledgeable about products and eye-catching display strategies. Organized, hardworking and focused on driving sales through optimized merchandising. Proven success in planning and multitasking to accomplish challenging targets. Skilled in moving merchandise and stocking shelves. Enthusiastic, positive and dedicated professional proficient in correct procedures for stocking and rotating merchandise. Physically fit and active.

As Telemarketer provided superior customer service to callers. Friendly, punctual and dependable. Specializing in balancing many different tasks at once. Service-oriented, personable and always professional under pressure. Known for thriving in fast-paced and busy environments.

Overview

12
12
years of professional experience

Work History

Telemarketing Sales Representative

Alorica/EGS
09.2014 - 06.2017
  • Took an average of 100 inbound calls per day.
  • Collaborated with marketing teams to develop and execute promotional strategies.
  • Handled high-volume telemarketing operations with expert use of client management software and computer dialing.
  • Resolved clients' complaints and additional services when needed.

Merchandiser

Mondelez International
06.2017 - 02.2023
  • Established strong vendor relationships to maintain and support business.
  • Developed visual merchandising plans and strategies to promote store offerings.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.

Waitress

The Elms Restraunt
01.2011 - 09.2014


  • Practiced proper food handling, customer service and safety procedures.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Performed cashier duties.

Education

N/A - Business Computer Programming

Muscatine Community College
Muscatine Iowa

Associate Of Science - Electronics With Industrial Applications

National Education Center
West Des Moines Iowa
10.1990

Skills

  • Visual Displays/planograms
  • Store Maintenance
  • Retail
  • Customer service
  • Minor accounting/math skills

Timeline

Merchandiser

Mondelez International
06.2017 - 02.2023

Telemarketing Sales Representative

Alorica/EGS
09.2014 - 06.2017

Waitress

The Elms Restraunt
01.2011 - 09.2014

N/A - Business Computer Programming

Muscatine Community College

Associate Of Science - Electronics With Industrial Applications

National Education Center

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Loreta OBrien