Cheerful and professional customer service agent with more than 10 years’ experience in a variety of roles. Committed to providing the highest level of service in order to establish and maintain quality relationships with customers. Excellent in the areas of verbal and written communication, empathy, time management, patience, and active listening. Passionate about providing professionalism and the highest quality of service to clients. Currently a senior at Southern New Hampshire University pursuing a bachelor’s degree in Creative Writing and English. Current GPA is 4.0, and expected graduation date is Dec 2023. Equally passionate about writing in a variety of genres. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.