Alexis Benard
Atlanta,GA
Summary
Experienced with patient care and daily living assistance. Utilizes compassionate communication to support patients emotionally and physically. Strong understanding of medical equipment operation and patient monitoring techniques.
Professional healthcare provider with strong expertise in patient care and support. Skilled in assisting medical staff, managing patient needs, and maintaining healthcare standards. Known for effective teamwork, adaptability, and reliability in fast-paced environments. Proficient in vital signs monitoring, patient mobility assistance, and medical documentation.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant and Lab Technician
Piedmont Oncology
04.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Facilitated patient flow by guiding them to exam areas and answering questions.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Maintained sterile environments for safe and effective sample collection, reducing contamination risks.
- Consistently followed hospital protocol for proper disposal of biohazardous waste materials, ensuring safety compliance.
- Implemented infection prevention measures while conducting venipunctures or capillary punctures on diverse populations.
- Maintained calm and professional demeanor to enhance patient comfort during blood draws
Patient Care Technician
WellStar Kennestone Hospital
08.2023 - 09.2024
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Maintained clean and safe environment to promote patient safety and comfort.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Housing Support Case Manger PRN
Viewpoint Health
09.2024 - 02.2025
- Interview client, family members, and/or support system(s) to assess level of functioning, current Strengths, Needs, Abilities, and Preferences and secure information relative to program requirements for receiving services and recommending appropriate level of care
- Prepare accurate, complete timely documentation (within 24 hours) of case notes and billing information to meet agency and state standards and provide effective service delivery across a broad range of services
- Conduct a minimum of 1 home visit per week/per client within their community setting or within client's current residence
- Provide linkage, transport clients, and assist/coach clients in accessing & obtaining community resources
- Meet or exceed Agency Productivity standards
- Perform other duties as assigned.
School Counselor
Achieve Academy of Escambia County
08.2022 - 05.2023
- Provide individual and group counseling for members of the student community with needs including anxiety, depression, trauma, grief, intellectual disability, autism, and other mental health categories
- Counsel students in grades K through 12th, using solution-focused and person-centered approaches, to address issues such as academic performance, social skills, self-esteem, and attendance
- Direct and co-lead weekly boys group that targets anger management, social skills, academic issues, behavioral issues, self-esteem, and conflict resolution training
- Participate in and run weekly team meetings and School-Based Problem-Solving meetings
- Discuss student classroom performance and behavior as input to target individual, group, and overall student counseling needs.
Patient Care Technician
Sacred Heart Health System
09.2017 - 01.2023
- Examined and addressed lacerations, contusions and other physical symptoms in need of further attention
- Responded to patient alarms and needs-assessment requests to identify course of treatment
- Supported healthy patient skin with bedside baths, wound care and integrity checks
- Documented patient intake and dietary requirements and assisted with feeding
- Recorded observations and baseline measurements to maintain accurate medical records
- Kept instruments and equipment clean and effectively sanitized
- Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination.
Case Manager
Lakeview Center
01.2022 - 05.2022
- Help patients make informed decisions by acting as their advocate regarding their clinical status and treatment options
- Assess and address motivational and psychosocial issues
- Help clients achieve wellness and autonomy
- Assessing clients' eligibility and determining their housing and service needs
- Assisting clients with the search for available properties and negotiating terms on behalf of clients
- Understanding and adhering to program rules and restrictions.
Patient Care Technician
Baptist Hospital
09.2018 - 01.2022
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Maintained clean and safe environment to promote patient safety and comfort.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Medical Assistant
Baptist South
07.2016 - 06.2017
- Protected confidentiality of all patient care information and treatments to prevent breach of data
- Compiled statistical data, such as patient admissions, discharges, deaths, births and types of treatment given
- Sterilized medical instruments as needed
- Escorted patients to examination rooms and prepared for physician exams
- Charted all patient services in records with high accuracy
- Corresponded with patients through phone, fax, email and in person to schedule appointments and answer inquiries.
Crew Member
Chick-Fil-A
05.2015 - 05.2016
- Kept gear and equipment in good working order by conducting inspections and completing minor repairs
- Verified orders and bagged items for easy transport
- Completed side work tasks, including restocking condiments and cleaning refrigerators
- Mastered point-of-service (POS) computer system for automated order taking
- Monitored and counted food stock and supplies to reorder on time
- Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards
- Carefully maintained proper sanitation, health and safety standards in all work areas by applying industry best practices and company requirements.
Education
Some College (No Degree): Certified Medical Assistant -
Fortis College
Master of Social Work -
The University of West Florida
05.2023
Bachelor of Science: Social Worker -
The University of West Florida
05.2022
Associate of Arts -
Pensacola State College
05.2020
High School Diploma -
Pensacola State College
01.2016
Skills
- Clinical Training
- Analyzing information
- Acute and Rehabilitative Care
- Integrity
- Flexible
- Coordination Skills
- Problem Resolution
- Fast Learning
- Critical Thinker
- Verbal Communication Skills
- Dedicated team player
- Community Outreach
- Records Management
- Patient Support
- Individualized Counseling
- Group Therapy
- HIPAA compliance
Certification
- Certified Medical Assistant
- BLS Certified
- CPI Certified
Languages
English
Native or Bilingual
French
Professional Working
Timeline
Housing Support Case Manger PRN
Viewpoint Health
09.2024 - 02.2025
Certified Medical Assistant and Lab Technician
Piedmont Oncology
04.2024 - Current
Patient Care Technician
WellStar Kennestone Hospital
08.2023 - 09.2024
School Counselor
Achieve Academy of Escambia County
08.2022 - 05.2023
Case Manager
Lakeview Center
01.2022 - 05.2022
Patient Care Technician
Baptist Hospital
09.2018 - 01.2022
Patient Care Technician
Sacred Heart Health System
09.2017 - 01.2023
Medical Assistant
Baptist South
07.2016 - 06.2017
Crew Member
Chick-Fil-A
05.2015 - 05.2016
Master of Social Work -
The University of West Florida
Bachelor of Science: Social Worker -
The University of West Florida
Associate of Arts -
Pensacola State College
High School Diploma -
Pensacola State College
Some College (No Degree): Certified Medical Assistant -
Fortis College