Loretta Dudley
Pittsburgh,PA
Overview
19
19
years of professional experience
Work History
AR Specialist
UPMC
07.2006 - Current
- Coordinated with external collections agencies when necessary, ensuring seamless handoff of delinquent accounts while protecting company interests at all times.
- Analyzed trends in payment patterns and customer behavior, identifying opportunities for process enhancements that would improve overall AR performance.
- Worked Attorney request for Medical Records and invoices.
- Analyzed, prepared, and issued chargeback notices for payment to prevent third-party collection agency involvement.
- Reviewed Claims for COB and Insurance accuracy and correct if necessary.
- Referral claim to Case Management depart for retro review for authorization, days denied and max benefits.
- Reviewed payment and denials from Insurance Company for accurate payment per contracts.
- Contacted Insurance company for status of payments.
- Worked with Audit department for completion of audits and status updates.
- Incorrect coding errors review and sent to correct coding department,
Education
High School Diploma -
Taylor Allderdice
Pittsburgh, PASkills
- Payment tracking
- Relationship building
- Strong client relations skills
- Client communication
- Customer account reconciliation
- Professional ethics
- Accurate payment posting
Timeline
AR Specialist
UPMC
07.2006 - Current
High School Diploma -
Taylor Allderdice
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