Loretta Herndon
Patient Out Reach Specialist/Referral Management
Burleson,TX
Summary
Providing good communication,being friendly, using listening skills, and ensuring that the needs of that person is being met and understood.
Overview
9
9
years of professional experience
Work History
Patient Out Reach Specialist
Southwestern Health Resources
Farmers Branch, TX
12.2014 - 12.2023
- Provided customer service support by responding promptly to inquiries from patients, families and other healthcare professionals.
- Assisted in the coordination of patient referrals to other medical providers.
- Received patient inquiries or complaints and directed to appropriate medical staff members.
Education
High School Diploma -
Richland High School
North Richland Hills, TX06-1976
Skills
- Quality Assurance
- Effective Communication
- Excellent Communication
- Attention to Detail
- Customer Relations
Affiliations
- Enjoy planning parties for families and friends and celebrating that person's personality and ensuring that there is thought put in for that moment in time of their life.
- Shopping for antiques with my husband to search for particular items or just window shopping can be so, exciting.
- Arranging flowers for a celebration of Anniversary, Birthdays, or for Sympathy making it unique for that person.
- Gift Baskets for all special occasions no matter what age group or what occasion.
References
References available upon request.
Timeline
Patient Out Reach Specialist
Southwestern Health Resources
12.2014 - 12.2023
High School Diploma -
Richland High School
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