Sirena Rodriguez
Miami
Summary
Bilingual healthcare and education professional with extensive experience in instructional design, provider coaching, program coordination, and virtual training support. Skilled in developing engaging learning content, managing large provider networks, ensuring regulatory compliance, and delivering data-driven feedback that improves performance outcomes. Highly organized, detail-oriented, and experienced working independently in fast-paced, technology-driven environments. Seeking remote opportunities in training, coordination, healthcare administration, or program support.
Overview
14
14
years of professional experience
Work History
Standardized Patient / Simulation Specialist
Florida International University – College of Nursing & Health Sciences
Miami, FL
04.2021 - Current
- Simulate patient encounters for medical and nursing students during clinical training exercises
- Evaluate student performance and provide structured verbal and written feedback
- Conduct quality assurance reviews of simulation exercises and documentation accuracy
- Maintain strict confidentiality and HIPAA compliance standards
- Assist faculty with simulation logistics, rotations, and operational coordination
- Collect and analyze data supporting ongoing curriculum and case development
Instructional Designer / Provider Coach
University of Miami Health System – North Dade Early Steps
Miami, FL
10.2019 - Current
- Design and deliver professional development training programs for 200+ healthcare providers including speech, occupational, and physical therapists
- Collaborate with subject matter experts to assess learning needs and develop instructional content aligned with program goals
- Lead onboarding and orientation training for newly enrolled providers
- Provide coaching and performance feedback to improve provider engagement and service delivery
- Support providers with telehealth platforms, digital documentation, and virtual service implementation
- Maintain training records, course materials, and compliance documentation
- Analyze participant feedback to improve training effectiveness, increasing user satisfaction by 80%
- Report professional development data to the Florida Department of Health and Office of Special Education Programs
Senior Service Coordinator
University of Miami Health System – North Dade Early Steps
Miami, FL
07.2017 - 09.2019
- Served as primary coordinator for 80+ families receiving early intervention services
- Managed interdisciplinary communication between healthcare providers, Medicaid, and community agencies
- Ensured compliance with Florida Medicaid, AHCA, and Early Steps (Part C) regulations
- Monitored service delivery timelines and maintained accurate case documentation
- Supported families through program enrollment, goal development, and service planning
- Tracked and reported service outcomes and program data
Assistant Director
Pineview Preschools
Miami, FL
06.2015 - 07.2017
- Managed daily operations including budgeting, enrollment, staffing, and compliance
- Led hiring, onboarding, training, and performance evaluations for staff
- Developed policies, procedures, and operational handbooks
- Coordinated communication between administration, staff, and families
- Delivered professional development training aligned with state accreditation standards
Lead Teacher
Pineview Preschools
Miami, FL
07.2012 - 05.2015
- Designed and implemented STEAM-based learning programs
- Adapted instructional methods to support diverse learning needs
- Integrated technology and digital learning tools into classroom instruction
- Maintained student records while ensuring confidentiality compliance
Education
Master of Health Services Administration -
Florida International University
01-2020
Bachelor of Science - Early Childhood Education & Development
Florida International University
01-2017
Skills
- Remote Training & Onboarding
- Instructional Design & Curriculum Development
- Provider & Staff Coaching
- Program Coordination
- Data Tracking & Reporting
- Compliance & Documentation Management
- Quality Assurance
- HIPAA Compliance
- Learning Management Systems
- Telehealth & Virtual Platforms
- Customer & Stakeholder Support
- Microsoft Office & Web-Based Applications
- Quality assurance
- Management collaboration
- Advanced communication
- Quality assessment
- Effective communication
- Personable and friendly
- Building relationships
- Verbal and written communication
- Collaborative approach
- Personal development
ADDITIONAL STRENGTHS
- Experienced in remote collaboration and virtual training environments
- Strong written and verbal communication skills
- Highly organized with advanced multitasking ability
- Detail-focused with strong analytical and documentation skills
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Standardized Patient / Simulation Specialist
Florida International University – College of Nursing & Health Sciences
04.2021 - Current
Instructional Designer / Provider Coach
University of Miami Health System – North Dade Early Steps
10.2019 - Current
Senior Service Coordinator
University of Miami Health System – North Dade Early Steps
07.2017 - 09.2019
Assistant Director
Pineview Preschools
06.2015 - 07.2017
Lead Teacher
Pineview Preschools
07.2012 - 05.2015
Bachelor of Science - Early Childhood Education & Development
Florida International University
Master of Health Services Administration -
Florida International University