Loretta Kessie
Vail,AZ
Summary
Detail-oriented HR Administrator with expertise in legal compliance and process improvement. Proven track record in enhancing onboarding efficiency and employee relations, reliable and adaptable, contributing to higher retention rates and streamlined HR functions.
Overview
6
6
years of professional experience
Work History
Human Resources Administrator
USAF
Tucson, AZ
08.2021 - Current
- Coordinated recruitment processes, ensuring compliance with federal regulations and organizational standards.
- Managed employee onboarding programs, enhancing new hire integration and retention rates.
- Developed training materials to support staff development and organizational learning objectives.
- Facilitated performance appraisal processes, promoting consistency and transparency across teams.
- Collaborated with leadership to refine HR policies, aligning practices with strategic goals and regulations.
- Managed employee data and privacy to keep employee data confidential per organizational privacy policies.
- Maintained accurate employee records through diligent documentation of personal information, job history, performance evaluations, and other relevant data.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
- Ensured legal compliance in all HR practices by staying current with relevant employment laws and regulations, as well as conducting regular policy reviews.
- Managed employee leaves of absence, ensuring compliance with applicable laws and maintaining clear communication channels between employees and management.
- Coordinated company-wide events to enhance employee morale such as holiday parties, recognition ceremonies, and team outings.
- Streamlined HR processes for increased efficiency by automating manual tasks and introducing new software tools.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
Concession Stand Lead
Galaxy Theaters
Tucson, AZ
06.2022 - 07.2025
- Supervised daily operations of concession stand to ensure smooth workflow and customer satisfaction.
- Trained and mentored staff on food safety regulations and customer service best practices.
- Implemented inventory management strategies to maintain optimal stock levels and reduce waste.
- Coordinated scheduling for team members, optimizing coverage during peak hours for efficient service.
- Resolved customer complaints effectively, enhancing overall guest experience and loyalty.
- Ensured compliance with local health department regulations through meticulous adherence to guidelines on food storage, preparation, and sanitation practices.
- Enhanced customer satisfaction by efficiently managing concession stand operations and providing exceptional service.
- Reduced wait times for customers with efficient handling of cash transactions and speedy food preparation techniques.
- Maintained a clean and organized concession stand environment through diligent attention to hygiene standards and food safety regulations.
Certified Nursing Assistant
Seven Hills Behavioral Health
Groton, MA
01.2021 - 06.2021
- Assisted patients with daily living activities, ensuring comfort and dignity.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained a clean, safe environment by adhering to health and safety standards.
- Collaborated with healthcare team to develop personalized care plans for patients.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Built rapport with patients and families, providing emotional support during difficult times.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
Certified Nursing Assistant
Beaumont Rehabilitation and Skilled Nursing Center
Worcester, MA
08.2020 - 01.2021
- Educated patients and families on health management and self-care techniques.
- Trained new staff on best practices for patient care and facility protocols.
- Advocated for patient needs, enhancing communication between patients and medical personnel.
- Implemented infection control measures, improving overall care quality in the facility.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Facilitated smoother transitions between medical appointments by organizing transportation arrangements for patients.
- Maintained clean and safe environment, reducing risk of infections and promoting health.
Education
Bachelor of Science - Nursing
Grand Canyon University
Phoenix, AZ12-2027
Bachelor of Science - Midwifery
Christian Service University
Kumasi, GH05-2020
Skills
- Proficient in employee relations
- New employee training
- Proficient in personnel file management
- Employment law
- Process improvement techniques
- Team-building activities
- Decision-making
- Attention to detail
- Employee onboarding
- Human resource management
- Policy management
- Employment record verification
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 6 staff members.
- Collaborated with team of 11 in the development of Base inprocessing welcome project.
Timeline
Concession Stand Lead
Galaxy Theaters
06.2022 - 07.2025
Human Resources Administrator
USAF
08.2021 - Current
Certified Nursing Assistant
Seven Hills Behavioral Health
01.2021 - 06.2021
Certified Nursing Assistant
Beaumont Rehabilitation and Skilled Nursing Center
08.2020 - 01.2021
Bachelor of Science - Nursing
Grand Canyon University
Bachelor of Science - Midwifery
Christian Service University