Loretta Medina
San Antonio,TX
Summary
Dedicated customer service professional known for high productivity and efficient task completion. Possesses strong communication skills, adaptability and problem solving abilities. Strong team player with a proactive approach and dedication to achieving targets. Adept at working effectively and quickly mastering new skills.
Overview
14
14
years of professional experience
Work History
Personal Shopper
Walmart
Schertz, Texas
06.2024 - Current
- Deliver quick, accurate service to satisfy customers under tight deadlines.
- Uphold high professionalism and positive attitude in all interactions.
- Guide team members during supervisor's absence to maintain workflow.
- Maintain positive relationships with grocery store personnel by being consistently professional and friendly.
Department Manager
Walmart
Schertz, Texas
02.2019 - 06.2024
- Supervised team members to foster collaboration and enhance productivity.
- Delegated tasks to staff while establishing clear priorities and goals.
- Trained new employees on store policies and customer service standards to ensure consistent service quality.
- Resolved customer complaints promptly and professionally in order to maintain good relationships with clients.
- Implemented inventory control measures to maintain stock levels and reduce shrinkage.
- Utilized excellent math skills to maintain accurate inventory levels.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Sales Floor Associate
Walmart
Schertz, Texas
08.2012 - 02.2019
- Provided exemplary customer service at all times by being attentive, courteous, and helpful in responding to customer inquiries or request
- Accepted cash and credit card payments, issued receipts and provided change.
- Managed time effectively between tasks such as restocking shelves and assisting customers with purchases.
- Answered incoming telephone calls to provide store, products and services information.
- Uphold all safety regulations as outlined by the company's health and safety policy.
Education
Radiation Therapy
CTRC School of Radiation Therapy
San Antonio , TX 05.2001 -
Thomas C Clark High School
San Antonio , TXSkills
- Customer service
- Adaptability and Flexibility
- Verbal and written communication
- Excellent people and listening skills
- Teamwork and collaboration
- Maintain positive attitude
- Courteous and professional
- Cash handling
Timeline
Personal Shopper
Walmart
06.2024 - Current
Department Manager
Walmart
02.2019 - 06.2024
Sales Floor Associate
Walmart
08.2012 - 02.2019
Radiation Therapy
CTRC School of Radiation Therapy
05.2001 -
Thomas C Clark High School