Loretta Strite

• Supported clients during hospital admissions and discharges.
• Provided professional navigation of health care system for clients.
• Provided emotional support to patients dealing with difficult health issues.
• Coordination of care for each client through healthcare needs.
• Coordinate DME products, SDOH, referrals for member advocates.
• Coordinated with other health professionals to develop individualized plans of care for patients.
• Facilitated on-going assessment of patient and family needs and oversaw implementation of interdisciplinary team plan of care.
• Communicated with patients with compassion while keeping medical information private.
• Attended meetings with families and other members of the interdisciplinary team to discuss patient progress and plan for future interventions.
• Ensured compliance with state regulations related to healthcare service provision.

• Interpreted and evaluated diagnostic tests to identify and assess patient's condition.
• Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
• Collaborated with multidisciplinary teams on developing strategies for improving care quality and controlling costs.
• Determined medical necessity and cost-effectiveness of services through utilization review processes.
• Applied medical criteria and clinical judgement to researched cases to evaluate and establish determinations.
• Evaluated clinical documentation for accuracy and completeness in order to make decisions about coverage determinations.

• Monitored budget expenditures and prepared financial reports for review by management.
• Identified needs of customers promptly and efficiently.
• Facilitated training sessions for new employees on company policies and procedures.
• Maintained positive working relationship with fellow staff and management.
• Processed payroll and managed employee records, ensuring compliance with legal requirements.
• Conducted performance evaluations and recommended training programs for staff development.
• Served as the primary point of contact for external stakeholders, including clients and partners.
• Supervised administrative staff, delegating tasks and managing workload distribution.
• Assisted with budget preparation and tracking of expenses.

Sales and Marketing for New Start up of Non Profit assisted living facility

• Monitored budget expenditures and prepared financial reports for review by management.
• Facilitated training sessions for new employees on company policies and procedures.
• Maintained positive working relationship with fellow staff and management.
• Responded promptly to customer complaints in a professional manner.
• Processed payroll and managed employee records, ensuring compliance with legal requirements.
• Managed day-to-day office operations, ensuring efficient workflow and adherence to policies.
• Served as the primary point of contact for external stakeholders, including clients and partners.
• Supervised administrative staff, delegating tasks and managing workload distribution.
• Assisted with budget preparation and tracking of expenses.
• Collaborated closely with team members to achieve project objectives and meet deadlines.

• Advised management on organizing, preparing or implementing recruiting or retention programs.
• Interpreted and explained human resources policies, procedures or regulations.
• Sourced, qualified and conducted screening interviews with job candidates.
• Developed and maintained a pool of qualified candidates for future staffing needs.
• Developed and maintained relationships with hiring managers to understand staffing needs.
• Developed or implemented recruiting strategies to meet current or anticipated staffing needs.
• Coordinated and planned work shift schedules according to availability.
• Utilized staffing software to track employee availability, shifts, and time-off requests.

• Collaborated with healthcare team to develop and implement patient care plans.
• Worked with social workers, physical therapists and speech therapists to assess patient needs, plan and adjust plans of care and actualize nursing interventions to promote and restore patient health.
• Collaborated with healthcare team to develop individualized care plans for patients.
• Administered prescribed medications and started intravenous fluids to address patient symptoms and underlying etiologies.
• Monitored patient progress during treatments or procedures, reporting any abnormalities to the healthcare team immediately.
• Provided direct physical and emotional support to patients and their families.
• Answered patients' calls to determine how to assist.
• Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
• Maintained accurate medical records of each patient's health condition.
• Charted changes in patient conditions and discussed concerns with supervising healthcare provider.
• Administered prescribed medications or started intravenous fluids, noting times and amounts on patient charts.