Lori Barry
Castle Rock,Colorado
Summary
Experienced with team leadership, strategic planning and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
4
4
years of professional experience
Work History
Manager of Merchandising and Operations
Macys Department Store
11.2023 - Current
- Managing inventory, analyzing sales trends and ensuring proper stock replenishment.
- Supervising the merchandising of the sales floor to meet corporate standards.
- Supervising the fulfillment and BOPS process.
- Creating eye-catching store layouts that showcase the brand and aesthetic of the company.
- Directing and executing markdowns, price changes, re-ticketing and other price related tasks.
- Analyzing sales data to identify opportunities for growth.
- Scheduling employees to maximize sales and service.
Beauty Manager of Customer Service
Macys Department Store
12.2022 - 11.2023
- Enhanced customer satisfaction by providing personalized beauty consultations and product recommendations.
- Host special events and coordinate with various venders and field executives.
- Created relationships with customers by training associates to utilize the "My Client Program."
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
Freelance for Estee Lauder Companies
ELC
10.2022 - 12.2022
- Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
- Advised clients on proper skincare routines, promoting healthy skin as the foundation for flawless makeup application.
- Demonstrated and explained use of different beauty products to educate customers.
- Increased customer loyalty through exceptional service and tailored makeup applications.
- Supported various ELC brands by listening to the customer and providing them with what meets their needs the most.
Clinique Counter Manager
Macys Department Store
07.2020 - 10.2022
- Promoted brand loyalty by creating personalized experiences for each customer during their visit.
- Participated in special events or promotions as needed to boost sales and increase brand visibility in-store or online platforms.
- Maintained cleanliness and organization of counter area, adhering to company standards at all times.
- Developed strong relationships with clients, resulting in repeat business and referrals.
- Prepared daily reports on sales, inventory levels, and other key performance indicators for management review.
Education
Associate of Science - General Studies
Riverside City College
Riverside, CA05-1992
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
Timeline
Manager of Merchandising and Operations
Macys Department Store
11.2023 - Current
Beauty Manager of Customer Service
Macys Department Store
12.2022 - 11.2023
Freelance for Estee Lauder Companies
ELC
10.2022 - 12.2022
Clinique Counter Manager
Macys Department Store
07.2020 - 10.2022
Associate of Science - General Studies
Riverside City College
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