Lori Bolte
Topeka,Kansas
Summary
Results-focused Cosmetologist dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.
Overview
29
29
years of professional experience
Work History
Cosmetologist
Self Employed
Topeka, KS
10.1994 - Current
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Processed payments, entering sales in register for prompt customer service.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
Education
Cosmetology License - Cosmetology
American Academy of Hair Design
Topeka, KS10.1994
Skills
- Client Satisfaction
- Hair Conditioning and Styling
- Facials and Skincare Treatments
- Cash Register Operations
- Product Demonstration
- Investment Product Sales
- Special Event Hair Styling
- Organizational Systems
Timeline
Cosmetologist
Self Employed
10.1994 - Current
Cosmetology License - Cosmetology
American Academy of Hair Design