Lori Bolte
Topeka,Kansas
Summary
Results-focused Cosmetologist dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.
Overview
29
29
years of professional experience
Work History
Cosmetologist
Self Employed
10.1994 - Current
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Processed payments, entering sales in register for prompt customer service.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
Education
Cosmetology License - Cosmetology
American Academy of Hair Design
Topeka, KS10.1994
Skills
- Client Satisfaction
- Hair Conditioning and Styling
- Facials and Skincare Treatments
- Cash Register Operations
- Product Demonstration
- Investment Product Sales
- Special Event Hair Styling
- Organizational Systems
Timeline
Cosmetologist
Self Employed
10.1994 - Current
Cosmetology License - Cosmetology
American Academy of Hair Design
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