Lori Breidegan
Jonestown,PA
Summary
Results-driven Front Desk Manager with expertise in hospitality operations and customer service. Proven track record in conflict resolution and staff training to enhance operational efficiency.
Overview
14
14
years of professional experience
Work History
Front Desk Manager
Lititz Springs Inn & Bulls Head PH
Lititz, Pennsylvania
08.2012 - Current
- Directed front desk operations with focus on hotel reputation, staff productivity, and operational efficiency.
- Trained new staff on front desk procedures and policies to enhance service delivery.
- Supported coworkers with administrative tasks during high-volume periods to maintain operations.
- Coordinated recruiting and interview processes to ensure timely new employee hiring.
Education
High School Diploma -
Northern Lebanon
Fredericksburg, PASkills
- Front desk management
- Hospitality operations
- Customer service
- Scheduling software
- Conflict resolution
- Staff training
Timeline
Front Desk Manager
Lititz Springs Inn & Bulls Head PH
08.2012 - Current
High School Diploma -
Northern Lebanon