Summary
Work History
Education
Skills
Timeline
Server

Lori Burke

Oak Harbor,WA

Summary

Experienced in a broad spectrum of business, to include Business Owning, Restaurant Management, Serving, Bartending and Management, Cosmetology

(Nail Technician), Banking, Sales, and Retail Customer Service with over 25 years of experience. Excellent reputation for resolving problems and improving customer satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Successful working independently or as a team member.

Work History

Business Owner

Self Employed
Oak Harbor, WA
-
  • Optimized team hiring, training and performance.
  • Maintained updated knowledge of regulatory changes to adjust business operations accordingly.
  • Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
  • Learned and remained updated on statutory requirements and regulations.
  • Consulted with customers to assess needs and propose optimal solutions.

Food Services Manager/Server

Seabolts Smokehouse Family Owned
Oak Harbor, WA
  • Completed daily procedure checklist and communicated changes to servers and kitchen staff.
  • Analyzed and generated end-of-shift and product inventory reports for performance and quality tracking
  • Welcomed and greeted guests before presenting special menu items to clients.
  • Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining [Number]% accuracy.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Enhanced sales by promoting seasonal products and assisting with creative menu selections.
  • Purchased food and cultivated strong vendor relationships.

Food Server

Anthony's Homeport
Anacortes, WA
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.

Bar Manager

The Mad Crab
Coupeville, WA
  • Closed out cash register and prepared cashier report at close of business.
  • Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.

Administrative Assistant

State Of Washington Child Protective Services
Lynnwood, WA
  • Scheduled office meetings and client appointments for staff teams.
  • Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Coached new employees on administrative procedures, company policies and performance standards.
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
  • Coordinated travel arrangements by booking airfare, hotel and ground transportation.
  • Managed Access databases converting complex data into easy-to-interpret data.

Education

High School Diploma -

Skagit Valley College
Mount Vernon, WA

Associate of Arts - Business Management

Skagit Valley College
Mount Vernon, WA

Cosmetology

Bellingham Beauty School
Bellingham, WA

Skills

  • Health Code Compliance
  • Server Systems
  • Overseeing Personnel
  • Managing Deliveries
  • Performance Improvement
  • Anticipating Problems
  • Training New Hires
  • Server Improvements
  • Front of House Management
  • Money Handling
  • Employee Development
  • Payroll Submission
  • Supply Ordering and Management

Timeline

Business Owner

Self Employed
-

Food Services Manager/Server

Seabolts Smokehouse Family Owned

Food Server

Anthony's Homeport

Bar Manager

The Mad Crab

Administrative Assistant

State Of Washington Child Protective Services

High School Diploma -

Skagit Valley College

Associate of Arts - Business Management

Skagit Valley College

Cosmetology

Bellingham Beauty School

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Lori Burke