Lori Ciraolo

336-Unit A+ High-rise

•Oversaw daily operations of residential and/or commercial properties, ensuring smooth functioning and tenant satisfaction.

•Managed lease agreements, renewals, and tenant move-ins/move-outs, maintaining accurate records.

•Coordinated maintenance, repairs, and vendor services, ensuring timely and cost-effective solutions.

•Monitored property budgets, prepared financial reports, and controlled expenses to maximize profitability.

•Responded promptly to tenant inquiries, complaints, and emergencies, fostering positive tenant relationships.

•Ensured compliance with local, state, and federal housing laws, regulations, and safety standards.

•Conducted regular property inspections to maintain high-quality standards and prevent issues.

•Implemented marketing strategies to attract and retain tenants, reducing vacancy rates.

Davie FL

245 - unit Class A Luxury Garden Style Community

• Followed up on delinquent residents and coordinated collection procedures.
• Collaborated with legal department on eviction proceedings when necessary;
• Maintained accurate records in Onesite; Updated rent deposits; Application fees; Issued 3 -day notices, Eviction notices and all other non-compliance notices to residents.
• Updated Daily Reports regarding NTV, Vacancies, Leasing activity
• Oversaw leasing and maintenance staff.
• Provided superior customer service and communication to all residents to enhance increased renewal retention, revenue and profitability.
• Maintained a positive living environment for residents with prompt communication, consistent Follow-up, and conflict resolution.
• Completed Market survey on a weekly basis to ensure accurate pricing, features and amenities on competitor's
• Assisted with move-ins and move-outs, Lease administration.
• Collected Vendor invoices and updated onsite records for reporting.
• Maintained a positive relationship with community vendors

Hollywood,FL

386- unit, Class A++ High-Rise

· Oversaw leasing staff and ensured consistent performance and customer service.

· Collected, completed, and processed lease applications.

· Completed weekly market surveys to stay informed of competitor pricing and specials.

· Worked with property manager to maintain market readiness and facilitate smooth transitions.

· Ensured property appeal and readiness for prospects.

· Established key relationships with potential residents.

· Distributed and followed up on tenant renewal notices.

· Invited prospects to apply upon completion of property tours.

· Managed all aspects of customer service, including greeting prospective residents, showing apartments, preparing leases, and resolving resident issues.

Dania Beach, FL
485- unit, Class B Garden-style

· Coordinated move‑ins and move‑outs; assisted with office organization and maintained resident files.

· Greeted, pre‑qualified, and followed up with prospective residents.

· Coordinated monthly resident functions.

· Prepared and administered monthly lease renewals.

· Assisted with ordering office supplies and maintaining lease files.



· Monitored renter’s insurance compliance.

· Served three‑day notices on delinquent accounts and adhered to legal procedures and company policies.

· Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.

Plantation, FL 321- unit, Class A+ High-Rise Lease-Up

· Greeted prospective residents and completed community tours.

· Closed maintenance requests and assisted with resident issues.

· Coordinated monthly resident events.

· Maintained a 33% closing ratio.

· Built strong relationships with residents through exceptional customer service, resulting in increased occupancy.

· Collected, completed, and processed lease applications.

· Collected rent payments, security deposits, and updated resident information in Onesite.

· Maintained positive relationships with onsite vendors.

• Update Associates on company initiatives, launches and events as well as discontinued products
• Motivate Associates and create excitement about the company direction, our customer and its products
• Ensured excellence in make-up applications during all appointments and potential sales
• Mentored Employees attending MAC Update every 3 Months to update on current trends and new product launches
• Provided excellent make-up applications, sharing knowledge and customer service.

• prepared lease documentation
• Completed move-in paperwork and procedures in accordance with applicable laws and company policies
• Participated in outreach marketing activities on a regular basis to obtain prospective residents
• Conducted market surveys and shopped competitive communities.