Lori Coleman
Trinity,FL
Summary
Detail-oriented individual seeking a part/full-time position to leverage organizational, transcription, data entry, administrative, computer skills, and customer service abilities in collaboration with a reputable company. Committed to delivering exceptional attention to accuracy and efficiency in all tasks. Eager to contribute to a dynamic work environment that values professionalism and fosters growth.
Overview
2006
2006
years of professional experience
Work History
International Flight Attendant
United Airlines
Jun1999 - Sep2001
- Build extensive relationships with business travelers around the world.
- Received numerous letters of commendation for customer care skills.
- Provide passengers direction and assistance with evacuation on a burning jet.
- Maintain flight qualifications through completion of annual jet recurrent training.
- Was furloughed after 9/11 terrorist attacks.
Volunteer- Medical Transcriptionist
Fort Leavenworth Hospital
10.2005 - 12.2005
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Assisted in maintenance of medical charts and/or electronic medical record filing, Op Reports, test results and home care forms.
- Translated medical jargon into correct terminology.
- Demonstrated excellent skills to understand diverse accents and dialects.
- Transcribed and edited physician reports from dictation to SOAP format.
- Maintained security and privacy of records to protect patients and providers.
- Documented patient medical histories, vitals and test results in electronic health records system.
- Applied medical terminology related to provider-specific treatments and techniques.
Bankruptcy Loan Processor
Bank of America
04.1997 - 09.1997
- Fast problem solving.
- Precise data entry.
- Attention to detail.
- Process bankruptcy loans.
- Provided quick turnaround times to maintain fast-past schedule.
- Prepared documents for underwriting by verifying client income, credit reports, and other information.
- Evaluated loan requests and documents to verify accuracy and completeness.
- Operated computers programmed with accounting software to record, store and analyze information.
Receptionist/legal Assistant
Woodbury Corporation (corporate Law)
06.1992 - 09.1992
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
- Corresponded with clients through email, telephone, or postal mail.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained confidentiality of information regarding clients and company.
- Managed multiple tasks and met time-sensitive deadlines.
- Handled assignments independently with good judgement and critical thinking skills.
Education
Bachelor of Arts - General Studies, Business Management
Columbia College of Missouri
Missouri City, MO01.2003
Skills
- Transcription
- Clerical skills
- Attention to detail/editing
- Time management
- Data management professional
- Dictation software/computer skills (Word, Excel, etc)
- Administrative
- Reporting
- Verbal and written communication
Phone
cell 360.540.2150
Activities
- Volunteer for the Red Cross
- Wildlife Rescue
- Brooker Creek Elementary
- Safety Harbor Montessori Academy
- Boy Scouts of America
- Girl Scouts of West Central Florida
- Fort Leavenworth - medical transcription
Timeline
Volunteer- Medical Transcriptionist
Fort Leavenworth Hospital
10.2005 - 12.2005
Bankruptcy Loan Processor
Bank of America
04.1997 - 09.1997
Receptionist/legal Assistant
Woodbury Corporation (corporate Law)
06.1992 - 09.1992
International Flight Attendant
United Airlines
Jun1999 - Sep2001
Bachelor of Arts - General Studies, Business Management
Columbia College of Missouri
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