Job Search Status
Open to workDesired start date: Open to discussion
Open To Work
Lori Dawson
Sales Coordinator
San Diego,CA
Work Preference
Summary
Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
28
28
years of professional experience
Work History
SALES COORDINATOR
Manchester Grand Hyatt
06.2024 - Current
- Responsible for lead distribution, creating proposals, drafting group sales agreements, entering bids into Envision, and managing the overall site visit experience for our clients.
- Support group and transient sales activities; manage client communications and follow-ups, create contracts, prepare proposals, contracts, and meeting specifications; coordinate with F&B, A/V, and operations, track bookings and assist in converting catering prospects to confirmed business.
- Coordinated daily operations between sales team and management to ensure efficient workflow.
- Managed client communications, enhancing relationships and improving customer satisfaction.
- Developed and maintained comprehensive sales reports for strategic decision-making.
- Assisted in organizing promotional events, driving increased brand visibility and engagement.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
EVENTS COORDINATOR
GRAND HYATT SAN DIEGO
11.1998 - 08.2020
- Planned and executed on-site and off-site events from small meetings to large functions.
- Coordinated with F&B, A/V, convention services, and third-party vendors; maintained event documentation and floor plans.
- Coordinated logistics for high-profile events, ensuring seamless execution and client satisfaction.
- Developed detailed event timelines and budgets, optimizing resource allocation and minimizing costs.
- Collaborated with vendors to secure services and negotiate contracts, enhancing event quality and delivery.
- Led a team of staff during events, providing guidance and support to ensure operational efficiency.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Established positive relationships with clients, ensuring their needs were met throughout the event planning process.
- Handled crisis management situations promptly, minimizing negative impact on event outcomes and client satisfaction.
- Led cross-functional teams, ensuring clear communication and cohesive efforts towards event success.
- Coordinated transportation and parking arrangements for guests and vendors.
SALES/CATERING DIARY CLERK
GRAND HYATT SAN DIEGO
09.2002 - 06.2004
- Managed and reserved meeting rooms, created group sales bookings and banquet prospects.
- Coordinated F&B, A/V, and convention service needs; supported conversion of catering bookings.
- Managed front desk operations, ensuring efficient guest check-in and check-out processes.
- Coordinated communication between departments to enhance service delivery and guest satisfaction.
- Streamlined administrative procedures to reduce response times for guest requests and concerns.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
- Boosted departmental collaboration by coordinating schedules and facilitating communication between teams.
- Maintained confidentiality of sensitive information, adhering strictly to privacy policies.
- Managed inventory supplies to prevent shortages, ordering necessary items before depletion.
- Processed weekly payroll for staff, ensuring timely and accurate salary distribution.
- Enhanced team morale, organizing staff events and fostering positive work environment.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Purchased and maintained office supplies.
- Coordinated and scheduled meetings and appointments.
- Processed payments accurately using hotel management software, maintaining financial integrity.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
BANQUET ADMINISTRATIVE ASSISTANT
GRAND HYATT SAN DIEGO
06.1998 - 09.2002
- Monitored staffing (150–225 employees): scheduling, payroll coordination, benefits, and training.
- Coordinated daily banquet operations, inventory, office procurement, and off-site transportation; served as Banquet Captain as needed.
- Managed office correspondence, ensuring timely communication with clients and team members.
- Coordinated meeting schedules, optimizing time management for executives and staff.
- Developed filing systems, enhancing document retrieval efficiency and organization.
- Oversaw inventory management of office supplies, ensuring availability while minimizing costs.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Maintained inventory of office supplies and placed orders.
- Monitored office supplies inventory, ensuring availability of essential items without overstocking.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Collaborated with cross-functional teams on projects, driving alignment and support for operational goals.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Education
High School Diploma -
David H Hickman High School
Columbia MO05-1983
Skills
- Event Planning & Coordination
- Sales & Catering Operations
- Client Relations & Account Management
- Staff Scheduling & Payroll Support
- Reservations & Booking Systems
- Vendor Negotiation & Housing Coordination
- Microsoft Excel, Outlook, Aime; CRM systems
- Service Orientation, Communication, Team Collaboration
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Used Envision to create Bookings
- Used Opera to create reports, and Guest information
- Used Hyatt reserve to make guest reservations
- Used Oracle to create expense reports
- Used Excel to create spreadsheets
- Used Dimensions for payroll
Affiliations
- Ladonna Renee VST Foundation, Inc
- Hyatt Black- Social Events Chair
- Hyatt Pride
Languages
English
Native or Bilingual
Interests
- Enjoy creating and following travel blogs and vlogs
- Adventure Travel
- Historical Exploration
- Road Trips
- Volunteering for community initiatives to give back to local communities and make a positive impact
- Participating in cultural exchange programs and homestays
- Sharing travel tips, recommendations, and insights with fellow enthusiasts
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Food Tourism
- Documenting and sharing travel experiences
Timeline
SALES COORDINATOR
Manchester Grand Hyatt
06.2024 - Current
SALES/CATERING DIARY CLERK
GRAND HYATT SAN DIEGO
09.2002 - 06.2004
EVENTS COORDINATOR
GRAND HYATT SAN DIEGO
11.1998 - 08.2020
BANQUET ADMINISTRATIVE ASSISTANT
GRAND HYATT SAN DIEGO
06.1998 - 09.2002
High School Diploma -
David H Hickman High School